Zyxel Zyxel Prestige 841: Bridging Guide/ Entering PPPoE

Hi

The Zyxel is a modem/router have you bridged the modem because if not you will suffer issues as you have two devices that are both NAT'ing otherwise , the Zyxel and the Netgear

If you are not sure about bridging please contact your ISP as you may need additional details (PPPoE username/password) to enter into your Netgear before the change will work

Just to be clear, when you disabled DHCP on the Belkin, did you then connect the Zyxel to a LAN port on the Belkin? Did you verify the IP you used for port forwarding on the Zyxel was the new IP the Xbox One got from the Zyxel, not the one it had from the
Belkin? If so, that should work unless something else is going on--can you get open NAT with the Xbox One directly wired to the Zyxel (with ports forwarded)? If not, that is a problem.

As far as settings for bridge mode, I'm not familiar with your ISP so I'm not sue which setting is best on the Zyxel. On the Belkin, you need to match the current ISP setting on the Zyxel--i.e. if Zyxel is using PPPoE, set the Belkin to that. You will probably
need to enter authentication (user/pass) depending on what that setting is...

Yes, the Zyxel is a gateway (modem+router), and you have problematic double NAT as a result. If you have access to the right settings, you can put the Zyxel in bridge mode as explained on page 22 of the manual here:

ftp.zyxel.com/.../P-660RU-T1%20v3s_1.01.pdf

This is the best solution, but your ISP may block those settings. If it does, and if it is unwilling to set it to bridge mode for you, another option is to disable DHCP on the Belkin and connect the Zyxel to a LAN port on the Belkin rather than WAN. Reboot
Zyxel, Belkin, Xbox, and Xbox should get an IP from the Zyxel via DHCP (reserve this IP if the Zyxel supports that). You will then need to do all necessary port forwarding to the Xbox using the Zyxel unless the Zyxel properly implements UPnP (in which case
enable that).

Greetings Phane7!

May I ask, is your ZyXEL C1000Z operating in bridge mode, or router/NAT mode?

If it's possible, can you try connect your Xbox directly in to the ZyXEL C1000Z, and verify if you can connect properly to Live, or not.

Thanks!

got it working turned out that i had pnp enabled on the zyxel which was overwriting the port fowarding settings i had setup. couldnt get bridge mode to work between the belkin and the zyxel but the turning of dhcp done the trick. Thanks GZA