zune problems can't download from computer

Hello Scott,

We understand that you're experiencing an issue concerning an inability for your PC to properly sync the music you currently have through Zune.

Are you currently attempting to do this through an actual Zune device, or are you attempting to use the Zune application?

Our recommendation here is to attempt following our error C00D124D occurs when you use the Zune software support article
for reference about steps that can be attempted in trying to resolve this case.

It is important to note that the actual Zune service has been discontinued, as provided within the linked article:

Note As of November 15, 2015, the Zune service has been discontinued. This may cause errors when attempting to stream or download content or update the service. For more information, see the

Zune retirement FAQ.

Try this for us and then let us know if this helps.

Best wishes!

I'm having the same problem. I downloaded the halo 4 teaser, and can't get the zune market place to install the zune app. Can't watch the friggin halo teaser or any of tte other videos on my hard drive. What happened to the xbox having its own built in from
the factory video player? This zune crap is bs. Even going to the video player and starting it and clicking the stupid zune videos tio get to my downloaded videos just leaves me at the same screen asking where I want to load my videos from, zune, my pc, current
disc or portable device.

Hey again Yeah! Are you sure that your computer meets the requirements for Zune? They can be found on this page:
Download the Zune Music + Video software.

When you buy a video, you can download it up to five times. These downloads can be split between your computer and Xbox 360 using Zune on Xbox LIVE. Once you've downloaded the video to your computer, you can sync the video with your Zune device.

THIS IS OFF ZUNE

Buy Once, Play Anywhere

Zune goes where you go. Buy your favorite movies or TV shows on Zune and enjoy them with your Xbox 360 and on your PC, Windows Phone 7 and Zune HD

THIS IS OFF XBOX WEB SITE

Hello,

That is something only available for the grandfathered Zune members that were converted to the Xbox Music subscription. The only way to access those downloads would be to get the Zune Application on the computer and download them that way.