zune help

I forgot to ask also would this take my points away?? I know I dont have much but they are for eexpansions.

Your best bet would be to ether call zune support and/or tell your bank to void the payments

Give this a try and see if it helps.

Clear your cache.

(Just to let you know beforehand, you will not lose your profile, game saves, multiplayer stats or any game-related DLC you have on your memory device. Sometimes gamer pictures can be stored on the cache, so you may
need to re download those from your 'download history' after clearing).

Now to clear your cache:

Sign in on your console and on the 'my xbox' page of the dashboard and scroll to the far right, then select 'system settings.'



From here scroll down x2 and select 'memory.'

Highlight the HDD and press 'Y', then select 'clear system cache.'



(A message will pop up saying 'This will perform maintainance on your xbox 360 storage device, do you want to continue?'

Select 'Yes.'

Is there a number on the site? I have looked everywhere and did not see it. This should be able to be done on live. There is a option for 1 month and year but not being able to cancell is BS.

Greetings, Floor. You can get in touch with Zune support here:
gethelp.live.com/.../zune.aspx. Thanks! Let us know how it goes.