Zaległa płatność[Translation-Payment overdue]

Piotr Rafalski · Jun 27, 2020

Dzień dobry!
Mam powazny problem. Nie zauważyłem że subskrypcja Game pass chciała pobrać płatność za nowy miesiąc. O dziwo wyłączałem auto odnawianie. Teraz wyskakuje mi informacja abym uregulować zaległą płatność. Nie chciałem płacić za nowy miesiąc. Czy jest możliwość
anulowania z Państwa strony tej subskrypcji? Bardzo proszę o pomoc.
[Translation-Good morning!I have a serious problem. I did not notice that the Game pass subscription wanted to download payment for the new month. Amazingly, I turned off auto renewal. Now, information pops up to settle the outstanding payment.
I didn't want to pay for the new month. Is it possible to cancel this subscription on your part? Please help.]

:)

XBF Brad A

Hi Piotr,

Thanks for reaching out to the forums. We understand you are trying to cancel a subscription. Unfortunately, a
past due subscriptionneeds to be paid then
the subscription can be cancelled.

Thanks,

Brad

ЗахарЗахар

You should verify if you have overdue payments in order to settle them. If you still have issues contact xbox support.

Благодарю. Просроченные подписки отсутствуют. Подскажите пожалуйста, как можно обратиться в службу поддержки xbox?

[Translation-Many thanks. There are no overdue subscriptions. Can you please tell me, how can I contact xbox support?]

Smwutches

You would have to contact support and speak to billing to see if there is anything they can do. http://support.xbox.com/contact-us

ngocphi

You cant use your profile till you do online

KindGryphon

No it will not cancel itself. If you did not turn off autorenew it will attempt to charge you for the renewal. If it cannot charge the card it will put your account at a negative balance which will eventually get it suspended until its paid

Zaległa płatność[Translation-Payment overdue]