Youtube Screen glitch (4K TV)

A. User · Apr 27, 2019

I posted some pictures below showing what mean, I wanted to contact Microsoft directly, but navigating through their catacomb support system is pretty annoying, so I came here to show you guys and see if anyone is having a similar experience?

This happens with most videos I watch except the ones in lower resolution, I am pretty sure it's just a high res issue, even lowering the res to 720p it still happens. Anything below 720p isn't worth watching because of how bad it looks.

Was also watching some Cinema Sins lol!

:)

XBF Steven R

Hey there
Mister Jackson,

Thanks for coming to the community for support on this YouTube issue.

We actually have been receiving some feedback from our customers experiencing similar problems and have recognized it as a known issue that our engineers are now working on.

Unfortunately, we have not been updated with an estimated time frame for a resolution.

Please bear with us while we work to resolve this internal issue.

You can follow the alpha preview builds list of changes they are working on at
News.Xbox.com. on every new build, they are trying to fix the issue with the YouTube app on Xbox one.

Thanks for reading!

Mister Jackson

Just gave it a shot, no luck. Thanks for the advice Ill keep it in mind if anything goes wrong with other apps

Mister Jackson

I'll give that a shot, I honestly haven't tried anything lol

Mister Jackson

My connection is good, it's wireless but it holds up well.

BigDame21

Happens to me as well. Microsoft states it has something to do with the app itself and that the engineering team is working on it.

Youtube Screen glitch (4K TV)