You're already playing somewhere else

Devin James · Jan 18, 2023

My son received a Series S for his birthday last week. Ever since then, when I'm playing on my Series X, when he boots up a game on the series S, it kicks me from my game saying I've began playing somewhere else. Prior to the series S my son had an XBox One and we never had this issue before. I understand why it would happen if he tried to play a gamepass game, but it's happening even when he plays a free to play game like Fortnite. We both have our own gamertags and he's trying to play on his while I play on mine.

I think I screwed up the setup

:)

Onyx Is Here

Hello Devin, sorry to hear you're having trouble with your consoles.

It may be possible that there's something a little odd with the setup but it should be relatively simple to fix.

First, please make sure that your account is set as Home on your son's console if you're game sharing with him. If all looks good there then the issue may be if your account is set to log in automatically on your son's console when he turns it on.

To fix this you can go into your sons console settings and make sure that it's set to sign him in automatically when he turns on the console.

Once all is set up properly you can delete your gamertag from your sons console as it would not be needed if the account is set as Home.

Ricardo Lechuga

Hi Tojameow! My name is Ricardo an independent advisor ready to help you with this situation!

This could be because you are using cloud gaming in the same console or using a PC to play or a mobile device, you can try login out of all devices, including the console, after that power cycle the console and download the account again

choppyseize

Hello

Usually when you're signed out like this it means you're being signed in somewhere else. Are you using the app or signed in on another device somewhere ?

Ricardo Lechuga

Hi FullNeckBeard! My name is Ricardo an independent advisor ready to help you with this situation!

You can't use the same profile on 2 consoles at the same time, each one should have his own Xbox account, you can share the games on 2 consoles by using the home Xbox feature, but the third console will need to purchase the games/suscription again, on disc games this doesn't apply as you can use the disc on any of the consoles

DawnHoran

I bought from somewhere else and it has already been shipped and on the way!

You're already playing somewhere else