"your security protocol wont work"

Hello!

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Hello!

The first thing I would try is a hard reset on the console to see if that clears anything up, just press and hold the power button for about 10 seconds then power it back on. After that also just reboot your networking equipment for good measure. Which security
protocol are you using? Hopefully it's WPA2 (Personal), if not I would change it to that. You could also try creating a new wireless network ID (SSID) and a new password to see if that makes any difference.

Hi my friend, how are You, You tried make connection of your console with your network by cable with RJ45? Try do this and try check for update

its saying "console supports WPA/WPA2(personal), WPA2(personal), and WEP network security protocol, but your router is using something else. you'll need to change you router's configuration.

"for info about changing your router's security protocol, visit xbox.com/networkhardware. after you've changed it, check your network again...

OKAYwell ive tried that and nothing has come up about it, and i'm trying to change it to my phone's hot spot because this isnt the first time this has said it and honestly this is making me mad and i need help, i miss haing wifi in my xbox anything please
just help me.....

I've even tried every suggestion on here and nothing seems to work on my xbox please send help!!!!!!!!!!!!!!!!!!!!!!!

Thank you!!!!!!!!!!!!!!!

Idk if its different when you reset your xbox to default settings but my xbox keeps telling to go to some website that doesn't even work and actually working wifi doesn't work either

Hey there!

Sorry to hear you have been running into these issues with the Xbox One console. Now after going through the support page "I get an
error message when I run the Test network connection on Xbox One" does state that it could be an issue with the consoles internal wireless adapter and that the console might need to be serviced.

Now when you try to connect to your Hotspot does that work perfectly fine as far as it actually getting you online? If you are able to connect with the Hotspot then I would advise that you Reach out to your ISP to see if they are able to walk through the
troubleshooting with you to see if there is anything that you are missing.

Other than connecting to the Hotspot have you also attempted to connect anywhere else? Maybe a family members home, or a friends house so that we can test and see if the issue could be on the console or if its coming from the Routers side.

I hope this helps.