Your profile was not completely downloaded. Please download it again from Xbox Live

TurtleBomb0310 · Apr 6, 2018

My account has been downloaded onto a Xbox One, however whenever I try and go on games that need Xbox Live it says, your profile was not completely downloaded. Please download it again from Xbox Live.

I don’t know how to do this, but it’s been like this for a month now and need it fixed. I have Xbox gold, and I’ve been charged for it this month. So would like to use it. I have deleted the account from the Xbox and put it back on again but that didn’t
work

:)

Maverickk · Apr 6, 2018

Can't connect to xboxlive, Unable to recover Gamertag.

"Your profile was not completely downloaded. Please download it again from XBOXLIVE.

VacuumDaisy201 · Apr 6, 2018

Your profile was not completely downloaded. Please download it again from Xbox live

hi all,

Trying to play two player on black ops 2, second player keeps getting the following message when trying to log in.

"Your profile was not completely downloaded. Please download it again from Xbox live"

Any help??

Mister Taurus · Apr 9, 2018

Hi there,

We appreciate you reaching out to us. We want to make sure that you have checked your download speeds and compared them with

the recommendations suggested. Low speeds during a profile download can cause errors with the download. We also suggest
removing the profile, and downloading it again. Let us know how these steps help. Thank you.

NickStaples · Nov 1, 2018

Didnt work at all still says the same thing... im trying to play halo with a friend on the same xbox and it wont let me sign in but other games work

KarenTM666

Thank you for responding. No, no error code. Its just a screen that pops up.

the top section of the screen is a grey banner with a red circle and a white x in it, then my sons tagname. Then there is a large central white section which has the message in it. Then there is a green banner at the bottom with OK in it. Then there are
two options below a green circle with A Select and a red circle with B Back.

NickStaples

Didnt work at all still says the same thing... im trying to play halo with a friend on the same xbox and it wont let me sign in but other games work

Cloud Gear 13

Does the message includes an error code?

Mister Taurus

Hi there,

We appreciate you reaching out to us. We want to make sure that you have checked your download speeds and compared them with

the recommendations suggested. Low speeds during a profile download can cause errors with the download. We also suggest
removing the profile, and downloading it again. Let us know how these steps help. Thank you.

Maverickk

"Your profile was not completely downloaded. Please download it again from XBOXLIVE.

Your profile was not completely downloaded. Please download it again from Xbox Live