"Your privacy settings prevent chat with some people"

I'm trying to talk to my friend but I can't because it keeps saying this message can any one help?

:)

 

Your privacy settings prevent chat with some people

This is my chat with them. it fixed it! try it out-

Alright thank you. On your Xbox One, Please go to Settings>>All Settings>>Disc & Blu-ray>>Blu-ray>>Persistent Storage>>Clear.

After that, please press and hold the power button of the Xbox for 5-10 seconds until it completely turns OFF. Then please unplug the power supply.

After a minute, please turn ON the Xbox console. It should work then.

 

Your privacy settings prevent chat with some people.

Hey there,

Sometimes this message can be enforcement related.

If you check enforcement.xbox.com or the email address on file with your account, do you see any active suspensions?

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