Your account needs to be linked again - Discord

Hi Adam R, my name is Courtney and I would be happy to help.

I am very sorry that you are presenting this problem, with the intention of helping you I did an internal search in the Microsoft community forum and found a response from Independent Advisor Gerardo CG where he mentioned that it is important to keep in mind that this problem does not only happen to you. But it affects many players, including myself.

This is an emerging issue on the Discord server side, as you can see from the following official response made by Discord support from their Twitter/X account:

https://twitter.com/discord_support/status/1736496407828115668

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

As you can see from this response, Discord support mentions that they are investigating the issue and working to resolve it. I recommend keeping an eye on this social media platform as they will provide updates there when the issue is resolved.

Information Source (Credits): https://answers.microsoft.com/thread/178dffee-f9fe-4f4b-ab63-b5846abe7492

I hope this information has been useful to you, I wish you good luck and a Merry Christmas.

Best regards,
Courtney.

Hello!

My name is eden., and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have. It seems to be an ongoing issue with Discord that is affecting many players.

You can confirm this in the following threads I'll attach, where you can see that other players are also experiencing the same problem:

https://answers.microsoft.com/thread/0a0df7da-1f94-4867-b2a8-174a068f652b

https://answers.microsoft.com/thread/0326880f-998e-481d-b588-abeca0ed58f7

https://answers.microsoft.com/thread/098daf31-6c16-4ed6-8d3f-13d5fe87c462

Since, as you can see, it appears to be a widespread emerging issue, I recommend that you help Xbox by reporting the problem through the following link: https://support.xbox.com/xbox-live-status

Click the green button that says "Report" and fill in the information as detailed as possible. This way, Xbox can be aware that there is an issue with Discord linking and can work on resolving the problem as soon as possible. Please note that in this public forum, we are just players like you trying to guide and help other players. We are not Microsoft employees. I appreciate your understanding and let's hope the issue gets resolved soon.

Thank you for reading. <3

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Hello there, my name is Gerardo and I'm an Xbox player just like you.

It seems that Xbox servers are currently experiencing issues with Discord, as many players are facing the same problem. It's a widespread issue, not just affecting you, so don't worry.

Xbox engineers are actively working to resolve the problem as soon as possible.

You can confirm this for yourself and view the status of Xbox services at the following link:

https://support.xbox.com/xbox-live-status

I recommend checking that link from time to time, as updates regarding the issue will be posted there. They will announce there when the problem has been resolved.

I appreciate your understanding and let's hope they don't take much time to fix it.

Kind regards,
Gerardo.

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

Aspects that you should take into account:
You cannot mix Discord friends with Xbox friends. A Discord voice channel will contain your Discord friends, while an Xbox group chat will contain your Xbox friends.

Discord voice channel audio cannot be transmitted via Twitch streaming.
Discord is not available in all countries or regions.
Initial tasks

To add Discord to your Xbox, you'll first need to link your Xbox and Discord accounts in one of the following ways.
Note You will only be asked to link the first time, unless you unlink your Discord and Xbox accounts. If you previously linked your Xbox and Discord accounts before August 2022, you may need to link your accounts again to access this feature.

For more information on linking to social media accounts, go to:

Link your social media accounts to Xbox
Select your avatar > Connections.
Select Add and under Add new connection, select Xbox.
Select Continue, then follow the instructions to sign in to your Microsoft account.
Select Authorize to connect your Xbox and Discord accounts. When you're done, your accounts will be linked.

Information source (credits):
https://support.xbox.com/help/friends-social-activity/parties-chat/using-discord-with-xbox

I hope I can help you solve it.

Best regards,
Marvina.

Hi, thanks for your suggestions. Yes, I've done all of those things. To be more specific, what I think I'm needing, and currently missing, is the Discord option in the friends/party chat menu.

I have created his Discord account and, using the Discord website, linked it with his Xbox account but it's not showing on the Xbox itself.

Thanks again