" Your account is unable to make this type of purchase on xbox.com. Please complete this...

Discus and support " Your account is unable to make this type of purchase on xbox.com. Please complete this... in XBoX Sales and Promo to solve the problem; I have a gold subscription and went to purchase star wars battlefront 2 with the free gold deal but was prompted with this message......I was told by... Discussion in 'XBoX Sales and Promo' started by ECC33, Apr 5, 2019.

  1. ECC33
    ECC33 Guest

    " Your account is unable to make this type of purchase on xbox.com. Please complete this...


    I have a gold subscription and went to purchase star wars battlefront 2 with the free gold deal but was prompted with this message......I was told by support to add a credit card as confirmation but I still get the message......anyone got any ideas?? (BTW
    the support told me to just buy the game on a 360 that i don't have and will not waste money on)

    :)
     
    ECC33, Apr 5, 2019
    #1
  2. NiteHawkS1 Win User

    Borderlands is Free, but I can't download it

    Sorry Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  3. TrimWharf71217 Win User

    It says I am on the Xbox store when I am on my Xbox 1

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox

    That is what it says when I hit continue
  4. tomdj15 Win User

    Backward Compatibility games

    Hi i keep getting this error message Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox. and on my Xbox it says i am unable to make this type of purchase and then crashes when i try and purchase
    mirrors edge xbox live gold

    please help
  5. rybo2456 Win User

    Unable to download Witcher 2 on Xbox One

    I checked and both website and console are in UK region

    This is the exact message I keep receiving:

    Sorry

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  6. Mister Mascot Win User

    Your account is unable to make this type of purchase on xbox.com please complete this transaction...

    Hey there,

    Sorry to hear you're unable to make purchases. Please check out the
    Account Blocked from Buying     troubleshooting article if you haven't already.

    Let us know if you're still seeing issues!

    I think that troubleshooting article relates to a different issue, the error message is different, there is no problem with xbox live status, I have compared and updated his settings to match my own settings (I a able to purchase things without issue on
    the same console, so the console is not banned and also his account is not banned.

    Thanks Steve
    Thanks for clarifying as well as ensuring that your settings match up. I believe

    this article     will explain the error in more detail. Essentially Child accounts are restricted from purchases from the Xbox 360 Marketplace and technically the Avatar Store is going through the Xbox 360 Marketplace at the present time. The best thing you
    can do is use an Xbox 360 console to obtain the free content for his profile.

    If you'd like to see a change to this, we'd welcome your feedback on
    feedback.xbox.com

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
Thema:

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