you don't have permission to purchase

Discus and support you don't have permission to purchase in XBoX Accessibility to solve the problem; Hello, i am having trouble with my microsoft account every time i go to purchase a minecraft realm it always states "you dont have permission to... Discussion in 'XBoX Accessibility' started by Fawnstorm2020, Oct 15, 2022.

  1. you don't have permission to purchase


    Hello,

    i am having trouble with my microsoft account

    every time i go to purchase a minecraft realm it always states "you dont have permission to purchase"

    ive never been on a family plan, and my acct was created as an adult on the xbox, not sure why i am getting this message

    i have already tried putting myself on a family plan, looking at the settings in privacy for xbox and selecting allow on all the options, and ive tried reaching out to customer service but still no resolution...

    i am at a loss on what to do next

    someone please help!!!

    :)
     
    Fawnstorm2020, Oct 15, 2022
    #1
  2. Francia J. Win User

    you don't have permission to purchase

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Can you please sign in to https://account.xbox.com/settings and make sure that the following setting is all set to "Allow"?

    After that, try to buy Minecraft realm again.

    [​IMG]
  3. VarietalTuna576 Win User

    Don't have required permissions

    A child's account is blocked by default in using online features for obvious reasons.
    I checked all of the settings and it was not blocked, that's why I said "I checked all the settings" I ended up resetting the Xbox and starting from scratch, by adding my account first and then adding his account to the family and it worked fine. If you
    were trying to be helpful and not just snarky, your response would have included steps to unblock the child's account. Don't waste people's time with responses like this. Thank you.
  4. M3tal Daz3 Win User

    Don't have required permissions

    A child's account is blocked by default in using online features for obvious reasons.
  5. ngocphi Win User

    Purchase issue with Backward Compatible 360 games

    That's not a bug

    You have two options

    First follow copa law

    You cannot make the purchase because you fall under copa only by having parental permission can youake.the purchase however xbox one parental permissions don't apply to xbox 360 marketplace that's why you are getting the error

    And wait till you are 18

    2nd you can solve the issue another way have a parental make the purchase on their account with a gold membership
  6. ngocphi Win User

    Can't claim or get xbox 360 Games with Gold on Xbox one

    Ya

    That's why we asked if you had an child account

    Child accoujlnt make purchases of m rated content without a console or parental permissions

    Xbox one permissions don't count for xbox 360 games
Thema:

you don't have permission to purchase

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