YET TO RECEIVE: 14 Premium REQ Packs for Halo 5: Guardians as a result of redeeming a code for ...

You have been granted 14 Premium REQ Packs for Halo 5: Guardians as a result of redeeming a code for the Warzone REQ Bundle after already purchasing the content. For details, visit aka.ms/h5-wz-req

Hi PhoenixAshes1

Thank you for contacting with us. Here is the info you are looking for, I hope it helps. Thank you!

WARZONE REQ BUNDLE

The Warzone REQ Bundle provides players with 2 Premium REQ Packs a week for a total of 7 weeks. Premium REQ Packs provide players with the most number of REQs, with the best chance of acquiring Ultra-Rare, Legendary, and Mythic REQs. Players are guaranteed
at least three new permanent REQs in each Premium REQ Pack, if available.

The Warzone REQ Bundle is available in the following packages, on the Xbox Marketplace, or through token cards available at many retailers:

Halo 5: Guardians Limited Edition

Halo 5: Guardians Limited Collector's Edition

Halo 5: Guardians Limited Edition Xbox One

More info here:
Halowaypoint

Cheers!

Hey SpacyBurrito478 -

Halo 5 REQ pack content is opened from the REQ menu inside of Halo 5 Guardians. Were you able to locate your REQ packs in-game?

Let us know.

Hey there SpottierSnake54!

Are you able to share the link in the e-mail you received? Just want to take a look at the promotion you're referring to. Thanks!

Hey SpottierSnake54,

Based on that messaging, it sounds like the REQ packs were already applied to your account. Have you recently checked your REQ packs in Halo 5: Guardians? Considering this message was sent a couple months ago, is there a chance you might have already redeemed
them?

I would also like to clarify that these packs are not sent out as a code, the packs were automatically applied in-game.