Yesterday I was charged full price for a game that is on sale. My request for a refund was...

Discus and support Yesterday I was charged full price for a game that is on sale. My request for a refund was... in XboX Insiders to solve the problem; Yesterday I bought Yakuza Like A Dragon via my cell phone. The game is on sale for $47.99 CAD, with Gold. I have Gold. When I got home, I checked my... Discussion in 'XboX Insiders' started by /u/GreatWhiteNorthExtra, Feb 21, 2022.

  1. /u/GreatWhiteNorthExtra
    /u/GreatWhiteNorthExtra Guest

    Yesterday I was charged full price for a game that is on sale. My request for a refund was...


    Yesterday I bought Yakuza Like A Dragon via my cell phone. The game is on sale for $47.99 CAD, with Gold. I have Gold. When I got home, I checked my email and saw I was charged the full price of $119.99 CAD. I immediately requested a refund, but was denied. I had returned a couple of games in the fall and Microsoft only allows a limited number of returns in a 12 month span. But all I really want is to be charged the sale price. The Microsoft Support page doesn't actually have any topic that I could find relating to an incorrect price. There is no number I can find to call and I am at a loss as to how I can get this matter resolved. I sent feedback on the refund denial but I don't know if that actually goes to a person who can help me. Do I have any other recourse to getting this fixed?

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    /u/GreatWhiteNorthExtra, Feb 21, 2022
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  2. Tankore93 Win User

    Sonic Adventure 2 charge

    Even if it was only for yesterday, the fact is that it showed the sale price when i went to check it and then charged me the full price. Had it been listed at full price, it would not be a problem since I would have been charged the advertised price.
  3. ShaneSt.Louis Win User

    Carried on deals advertised as on-sale "only today"

    I believe the OP is saying he/she purchased the sale game and the price did not update for the sale and charged him/her full price?
  4. Smwutches Win User

    UbiSoft Publisher Sale not working

    Yesterday was actually the last day for that sale. All of the games are back to full price.
  5. Smwutches Win User

    EA sale prices changed. Mass Effect 3 Citadel problem

    Yesterday was the last day of that sale. So the sale has now ended. That's why the prices are back to full price.
  6. steeledwand7664 Win User

    Can I get a refund on a sale?

    Not to put anyone down but what the question sounds like to me is that he bought a game and a week later it went on sale and I am assuming that he possibly wants a refund either for the difference or possibly a refund for the full price that he paid for
    it and then wants to buy it again at the sale price.

    Either way to the original poster you would have to go through the refund request process like some of the other people have posted and there is no guarantee that it will be approved.
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Yesterday I was charged full price for a game that is on sale. My request for a refund was...

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