Yakuza 0 will not load past intro

I have been able to play Yakuza 0 on gamepass for almost a month now without a problem but for seemingly no reason the game now will not work, after launching and pressing any button to continue the game begins a loading screen before the main menu appears
reading "Connecting... Please wait." I desperately want to play this game and cannot being to measure how upsetting I find this.

Please help.

Any help would be appreciated.

Hello there @24hourCinderella, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link below and follow the instructions provided to troubleshoot the issue.

The link: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Thanks, tried that but game still wont load past the intro to change settings.

I have been playing Men of Medan with a friend and ALOT of Yakuza 0.

Highly recommend Yakuza 0 to anyone how likes a fun (but a little silly at times) open world game.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair and reset the game title.

Please go to Settings > Apps > Apps Features. Select the game title, then click Advanced options. Click the repair button and reset button, try launching the game again using the Xbox app and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to launch the game and see if it works.

Solution 3: Please open the Microsoft Store then go to Library > Get updates. Kindly check if the game has a pending game update that needs to be installed.