XSS: Trim button appears greyed out and the clips have no audio

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Topiyo, as you've tried power cycling on the console, try resetting keeping games and Apps to see if it's back to normal.

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

There used to be an app called Upload Studio which has just been removed from the App Store. To trim your videos from your Xbox follow these steps.

1. First capture your gameplay by pressing your xbox button followed by X.

2. After a short while your clip will have saved to your recent captures.

3. To see these captures press your xbox button again and move to Capture & Share.

4. Go to recent captures and press A, then choose which clip you want to trim and edit.

5. An option should now appear near bottom of list saying Trim.

6. It may take several moments to load in your clip.

7. Move your left analogue to trim your clip from.the start and your right to trim it from the end.

8. When finished press A to preview clip or X to save.

Hope this has helped.

I am having an issue with trimming clips too but not the same as you. When I trim my clip and play it back the audio is off sync from the video. So I am sniping someone on BF1 and the sound of the gunshot is like 5 secs later.

Thanks for advice,

Our volume & audio output section has 3 headings;

volume options

speaker audio (which is greyed out)

headset audio

doesnt appear to have a audio tv only option?

Any other ideas?!

I have now uploaded a video focusing on this issue, it shows me trimming the clips and the issues leading after that, I would hope if someone could watch it and give me some help related to the issue so I can fully trim this clip without any errors occuring,
thanks

https://www.youtube.com/watch?v=9r2-yKb3D34

After examining your video, and looking at it from my console, The "Trim" option you have available on that bar, isn't available in my app strangely. Not sure why that trim option is there, have you checked to see if the Xbox DVR has been updated recently?

Alternatively (as a work around) to trim your clip, you can "edit in Upload Studio" which will allow you trim the clip in that app (Simply pushing the left stick to move the starting point, and the right stick to move the ending
point) and will allow you to save and upload the trimmed clip to xbox or onedrive as well.