XSeries: Every time I open Dolby Atmos it kicks me from any game.

Sceprent Vii · May 30, 2023

I think it’s something to do with a quick resume feature. It never happened on the one X. It happens every single time I do it. In any game it will do it.

I’ve tried disabling the quick resume and it just re-enables itself automatically.

:)

SwordofWhedon

Quick resume cannot be disabled at this time. All you can do is delete the "save", which will be recreated the next time you open the game

If you have Atmos set in the dashboard, and don't open the Dolby app, does it still crash?

RomiDumitru

Hi

I have the same problem like you. I have an Xbox One X connected through HDMI cable to an Onkyo amplituner 7.1 which is capable to decode Dolby Atmos & DTS X.

I have installed Dolby app on my Xbox to get Dolby atmos sound and the result was that I have on all the games no matter if these are with sound in Dolby Atmos or not only in Dolby Atmos.

Is very strange to get that. I have supposed that when I buy a game with sound in Dolby Digital 5.1 to have Dolby Digital 5.1 and when I buy games in Dolby Atmos to get Dolby Atmos in my amplituner Onkyo.

The same problem I have with all the movies from Netflix. I installed the Netflix app on my Xbox One X and now all the movies I see have sound in Dolby Atmos, even if in the name of the movie on Netflix it is said the sound is recorded only in Dolby Digital
5.1.

What to do in that situation ?......I have tried every settings on my Xbox without any result.......When I put settings on output sound in Xbox everything I played is all in Atmos.

Like you said: "We don't need everything to be upscaled to Atmos, we just want Atmos to work on stuff that is Atmos as it should!"

Thanks in advance for everybody give me every piece of advice

Romeo.

Uncle De4dly

So played with it so more and confirmed what I wrote above. My guess is that overwatch for the console is not yet an Atmos enabled game. When I run the Dolby Atmos test videos from the Dolby app the receiver kicks into Atmos mode no issue and it sounds
freakin' amazing. The object oriented sound space is really quite incredible. However, when I fire up Overwatch, the receiver kicks into PCM mode. Going to research console Atmos enabled games now.....seems to be tough to find any info out there. From
what I can tell Overwatch at this point is only Atmos enabled for the PC.

kev edin

My lg Dolby atmos sound system shows everything in Dolby atmos, I know there has been a issues with the app.

But I agree not every game supports Dolby atmos 👍

NeedABeer2Play

So after following up with the Dolby Access support team, apparently games aren't supported on home theater, only on headphones:

"Unfortunately, Games encoded with Dolby Atmos audio are not compatible with Dolby Atmos for Home Theater, as they are specifically configured for Dolby Atmos for Headphones. If the content you are experiencing is not compatible with the app you are
using, then audio will cease, or will simply output as regular stereo output.

To clarify, Dolby Atmos for Home Theater is included at no charge with any Dolby Atmos supported hardware, such as a receiver or Xbox One X, and is used to activate Dolby Atmos features via HDMI connection for a Dolby Atmos certified AVR, soundbar,
or TV."

"Unfortunately, the version of Dolby Atmos included with your Xbox is Dolby Atmos for Home Theater, which is not compliant with any gaming content."

It kind of strikes me as hard to believe, or that this won't be addressed, but that's what they're saying for now. That said, it still isn't working for me for Netflix content either, so I'm going continue troubleshooting with them and see what's doable
and what's not. Fingers crossed.

XSeries: Every time I open Dolby Atmos it kicks me from any game.