XCloud in Australia quality issues

Discus and support XCloud in Australia quality issues in XBoX Games and Apps to solve the problem; So, I use XCloud in Australia on my PC and phone. A week or two ago, the resolution of XCloud dropped so much that I could see the pixels. I thought... Discussion in 'XBoX Games and Apps' started by OneTrackMinded, Nov 13, 2021.

  1. XCloud in Australia quality issues


    So, I use XCloud in Australia on my PC and phone.

    A week or two ago, the resolution of XCloud dropped so much that I could see the pixels.
    I thought this was my network playing up, but I asked two of my other friends and they were having the same issue.

    I tried using browser, and the quality was mostly back to normal but the lag/latency was unbearable.
    I'm guessing something is wrong with the servers themselves since it's not just on my end.

    I'm making this post so Microsoft are aware of the issue.

    Please fix this ASAP. I want to play FH5 XCloud in Australia quality issues :(

    :)
     
    OneTrackMinded, Nov 13, 2021
    #1
  2. BLiveMijo Win User

    XCloud in Australia quality issues

    Based on everything I'm seeing here my conclusion is this:

    They ran out of resources to supply the OZ market, they probably assumed this was going to happen, but were not sure, that's probably what the "beta" is for, to estimate the actual size of their market in Aus.
    So, because they ran out of servers in Aus to supply the demand the reverted back to the closest they could get, which is probably somewhere in Asia, and this is why the connection is poor, theres not enough bandwidth to keep the quality from that far away so we get poor image quality or lag.

    I think that this will be resolved with time, they probably accounted for that from the beginning, but it sure is frustrating for ppl who want to stream their games and have absolutely no support from them to say what's happening.

    This may or may not be intentional, my assumption is that they also played down the amount of customer support they would need to have to attend their clients...

    Anyway, I hope this gets resolved soon, especially with all the supply and shortage problems that are going on right now.
  3. PeterBrown940 Win User

    XCloud in Australia quality issues

    Assumptions only so I guess it's not right to say. And my last link I found seems to say otherwise seeing all services are active it says.

    The lag is huge in browser based so I had assumed that is latency caused by heading overseas. Or having poor resolution in app.. But the latency isn't increased for that.. But there are a few reports of the foreign language. But it now cast doubts on my assumption of the australian servers being down...
  4. PeterBrown940 Win User

    XCloud in Australia quality issues

    Same here with other support.

    Yes geforce now is here. Provided by pentanet Australia. I was a beta tester. Worked really well. I came to xcloud in the hopes due to the included game library, but if it isn't going to be reliable or have support then that's a big blow.
  5. BLiveMijo Win User

    XCloud in Australia quality issues

    Same problem here, it was perfect then the xbox app said I needed to update it, after that it all became really bad.
    It may have been a coincidence though bc via the browser the quality did not drop but the games became unplayable, via the app they are still playable but they look like RM videos from 2001, really hard to play that way.

    I'm using FTTB 100mbps connected via cable, not using WIFI or anything like that, and it was perfect before the update, so I doubt that it is my network.

    On top of it all, support became useless, a month or so ago I was able to contact support and talk to actual people, all I can get now is a bot that can't tell the difference between xbox app and xbox series x, hopeless.
  6. OneTrackMinded Win User

    XCloud in Australia quality issues

    I think to use feedback hub you need a windows insider account.
Thema:

XCloud in Australia quality issues

Loading...
  1. XCloud in Australia quality issues - Similar Threads - XCloud Australia quality

  2. "You're Early" When Trying To Enable The New Experience for Xcloud

    in XboX Insiders
    "You're Early" When Trying To Enable The New Experience for Xcloud: Any ideas on how to fix this? Every time I click on the "Try The New Experience" button, I get this error: You're early The new experience isn't available for you just yet. Let's get you back...
  3. Improved xCloud performance using ChileCentral from Chile

    in XboX Insiders
    Improved xCloud performance using ChileCentral from Chile: I’d like to share my positive experience with xCloud from Chile, specifically while connecting to the ChileCentral server, which appears to be active even though it’s not officially listed as a...
  4. What games are on Ultimate, Premium, and Essential for an Xcloud player without a console?

    in XboX Insiders
    What games are on Ultimate, Premium, and Essential for an Xcloud player without a console?: I can't find a list anywhere.. Am I missing something obvious? Seems like somethign that could be crystal clear to find if I'm decided to keep game-pass and choose which tier go to to next. For...
  5. Sugestão de aba favoritos no xcloud

    in XboX Insiders
    Sugestão de aba favoritos no xcloud: Olá, equipe Xbox! Gostaria de sugerir a adição de uma funcionalidade para aprimorar a experiência no xCloud. Muitos de nós usamos o xCloud para testar e descobrir novos jogos que, no futuro,...
  6. Ideias para o xcloud gaming e opnião

    in XboX Insiders
    Ideias para o xcloud gaming e opnião: Eu adoraria, que no xcloud tivesse demon slayer the hinokami chronicles e mortal kombat 1 de graça. Porque a gente gasta 300 reais no jogo e ainda tem que assinar o gamepass para jogar e enfrentar...
  7. Xcloud not working. Core and insider membership have.

    in XboX Insiders
    Xcloud not working. Core and insider membership have.: still wants the ultimate. Many people seem to be experiencing this problem. I am an insider and core member, there is no problem with that but still wants ultimate. submitted by...
  8. Xbox xCloud streaming in Australia not working? Have signed up previously and was able to...

    in XboX Insiders
    Xbox xCloud streaming in Australia not working? Have signed up previously and was able to...: Hi all, I noticed xCloud is available to 22 countries via Windows 10 and Edge/Chrome. I'm in Australia, was registered with xCloud beta and have been using the Android app to stream games. Also...
  9. WELCOME TO PROJECT XCLOUD for Australia

    in XboX Insiders
    WELCOME TO PROJECT XCLOUD for Australia: I'm having issues getting onto the the test, Got the email yesterday saying I was accepted and what to do to join downloaded the app, Xbox game streaming (preview). Started it up and it will not...
  10. xCloud in AUSTRALIA

    in XBoX on Mobile
    xCloud in AUSTRALIA: Any word when Microsoft may Bring Project xCloud to Australia?? Even if for a trial period? Most Regions have access to data speeds more than sufficient for it to work well. I live in regional...