xCloud button mapping/controller issues

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Joe, the controller doesn't work for Xcloud, apparently the controller is compatible for when you download the game only.

And when this button mapping error occurs in xcloud, you will be able to edit again only if you download the game on the PC or console platform.

So anyway, I advise you to download the game to be able to edit the buttons again, and possibly use the controller.

Hey there, Pelerge! Sorry to see any frustrations with setting up controller mapping! If you are using a standard controller instead of an elite controller, you will only be able to set up one configuration for your user. While you can set up the second
controller with another user or guest, those settings will be saved for your user account, not the controller itself.

For more information on controller mapping, you can check out our
Customize your Controller with the Accessories App page. This does a terrific break down of the differences between customizing your elite controller and customizing your standard controller.

Hello Itz,

Thanks for coming to the forums. With the
Xcloud, as it is new not sure of any way to update the controller. There may be a way of reporting this in the game streaming app. Also may be a way to update or map the controller there also.

Thanks,

Brad

Why would I request a repair for my controller? It works perfectly fine for all but xCloud. This issue is specific to xCloud.

I have mapped buttons to the paddles with no issues at all, with the new elite controller you can now map TV functions such as volume up and down to the controller