XboxOne X can't connect to Live when I turn on again the console using "instant-on" power...

Discus and support XboxOne X can't connect to Live when I turn on again the console using "instant-on" power... in XBoX on Consoles to solve the problem; This issue started maybe one month ago. XboxOne X is not able to connect to Live when I turn on the device with the power option "Instant-on"... Discussion in 'XBoX on Consoles' started by LocutusRey BORG, Dec 13, 2018.

  1. LocutusRey BORG
    LocutusRey BORG Guest

    XboxOne X can't connect to Live when I turn on again the console using "instant-on" power...


    This issue started maybe one month ago. XboxOne X is not able to connect to Live when I turn on the device with the power option "Instant-on" activated. Doesnt matter if I go to internet settings to re-connect", it doesnt work. The system is always trying
    to get the NAT in a infinite bucle, and cant check the services neither.

    My only one choice is restart the system. Only in that case the XboxOne X connect to XboxLive again. So, something happens when the device turn off using the "instant-on" mode active

    This is not a problem of my router. I had never been this issue until the last month, so must be caused by a Xbox software update.

    :)
     
    LocutusRey BORG, Dec 13, 2018
    #1
  2. LocutusRey BORG Win User

    XboxOne X can't connect to Live when I turn on again the console using "instant-on" power setting

    Hi Locutus,

    Thanks for your response! If there are any concerns about software issues affecting your connection to Xbox Live, try a

    soft factory reset    . A soft factory reset will remove all profiles, resets the operating system, but leaves games and applications installed on the console. While preparing to reset the console, be sure to select "Reset and keep my games & apps" and also
    have your Microsoft Account login information available to sign into your account with no issue.

    Please let us know how this goes, thanks again.
    Hello. Thanks for the answer.

    I'll do today and I will come back in the next couple days to inform.
  3. XBF Crystal P Win User

    XboxOne X can't connect to Live when I turn on again the console using "instant-on" power setting

    Hey there Locutus!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day!
  4. LocutusRey BORG Win User

    XboxOne X can't connect to Live when I turn on again the console using "instant-on" power setting

    Hi

    Just to be clear, You can still play and access all features once you get past this initial issue ?
    Hello. correct.

    Once I restart the system, everything works fine. Nat: Open, all services available, network check is all fine....
  5. XBF Ezra G Win User

    XboxOne X can't connect to Live when I turn on again the console using "instant-on" power setting

    Hi Locutus,

    Thanks for your response! If there are any concerns about software issues affecting your connection to Xbox Live, try a

    soft factory reset    . A soft factory reset will remove all profiles, resets the operating system, but leaves games and applications installed on the console. While preparing to reset the console, be sure to select "Reset and keep my games & apps" and also
    have your Microsoft Account login information available to sign into your account with no issue.

    Please let us know how this goes, thanks again.
  6. choppyseize Win User

    XboxOne X can't connect to Live when I turn on again the console using "instant-on" power setting

    Hi

    Just to be clear, You can still play and access all features once you get past this initial issue ?
Thema:

XboxOne X can't connect to Live when I turn on again the console using "instant-on" power...

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