xboxone not able to connect to LG tv for voice

SuprTroopr14 · Jan 6, 2014

When i go to set up the One to work with my TV, it sends it a signal but nothing happens. after 3 or 4 times of trying it says sorry. am i doing something wrong?

:)

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NeroWolfe7983 · Jan 6, 2014

I'm beyond frustrated...

I haven't been able to get online in a few days. When i power on my XboxOne, nothing happens. Black screen and i have an LG tv and it says "NO SIGNAL. " I'm really pissed and frustrated. I've tried everything from trying different HDMI ports in my tv to
trying to use a different HDMI cord. NOTHING. I even tried connecting my XboxOne to another tv in my house and NOTHING. Gives me the same error message as before: "NO SIGNAL." My XboxOne has recently been doing some updates and I'm hoping that is what causing
the problem. I purchased my XboxOne brand new... not pre-owned. Please help. This is VERY frustrating and makes me VERY pissed that i can't use my XboxOne.

Mister Cerb · Jan 7, 2014

Hey there Troopr! Let's see what we can do to get things sorted.

How do you have your console connected to your TV?

I suggest taking a look at our
Connecting your Xbox One to your home theater system for live TV support article and working through the tips and setup there.

Let us know how that goes and we'll be standing by to hear back from you! ^_^

Mister Cerb

Hey there Troopr! Let's see what we can do to get things sorted.

How do you have your console connected to your TV?

I suggest taking a look at our
Connecting your Xbox One to your home theater system for live TV support article and working through the tips and setup there.

Let us know how that goes and we'll be standing by to hear back from you! ^_^

gds1972

Hi

Having a quick look on the LG web site it does not appear that this TV supports HDR however it should still be able to play 4K content but without HDR element of it.

www.lg.com/.../lg-40UF770V

iareBRENDEN

I'm not sure about specifics, but wouldn't it be easier to get a soundbar that works with your TV? For example, I have an LG TV with an LG SB+Sub combo and the TV controls the power on/off of the speakers and also the volume through an optical connection.

janob1

No changes or updates to my system sadly. Only change was from one tv to the other tv. This first started happening a week ago. I had it linked upto the LG tv, then the screen just went blank, and hasnt worked since on the LG tv. But as stated it works
fine on the Samsung tv.

Also it will not work via the AV/Scart cable on the LG, only via the composite cable. Luckily my tv supports all of the above methods for connection.

Bazajaytee

LG's HDMI support is notoriously unstable, not sure if it is the way they handshake or whether their software is poor but it is a long standing complaint you can find in many places on the internet.

Xbox 360 had issues with LG TV's as well (do a web search for xbox one lg tv hdmi and you'll get pages of results including PlayStation issues connecting to LG TV's so not limited to Microsoft).

Things to try:

On your TV that it works with, set your Xbox One to a lower resolution i.e. 720p then plug it in to the LG TV and see if it works.

Check for a TV firmware update

Reset TV to factory default settings

Try other HDMI cables

Try a HDMI to AV converter for your sister's TV and use AV cables with your Xbox One when using that TV.

xboxone not able to connect to LG tv for voice