@XboxLiveRewards hi ive had 21,000 credits pending since 7/8 when c

JoE TwEaKn MANE · Jul 25, 2017

@JoE_TwEakn_MaNe

@XboxLiveRewards hi ive had 21,000 credits pending since 7/8 when can i expect for the credits to b converted

:)

JoE TwEaKn MANE · Jul 25, 2017

Xbl rewards pending credits not converting

I have 21,000+pending credits that's haven't converted to my ms account yet. Any help with this?

WhyalwaysmeDD · Jul 25, 2017

Reward Credits not depositing

Ive had 11500 reward credits pending since the 5 of may waiting for them to get deposited into my acc

Smwutches · Jul 25, 2017

They should be scheduled for the deposit on the 27th.

Credits are scheduled for deposit based on when you get to 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

XBLRewards8 · Nov 3, 2018

Hello JoE TwEaKn MANE,

We answered why this was occurring on your previous post at (Xbl rewards pending credits not converting). Those Credits were recently deposited
during the end of month deposit, as mentioned previously.

Smwutches

They should be scheduled for the deposit on the 27th.

Credits are scheduled for deposit based on when you get to 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

XBLRewards8

Hello JoE TwEaKn MANE,

We answered why this was occurring on your previous post at (https://forums.xbox.com/en-US/thread/ea06898d-42d5-427f-9e79-86fc6af515ad). Those Credits were recently deposited
during the end of month deposit, as mentioned previously.

Smwutches

The option to request a deposit is only available when you have at least 1,000 credits pending, but less than 5,000. So you would not have been able to request a deposit at 21,000 credits. If you request a deposit and then redeemed gems for rewards credits,
the credits from the gems are scheduled to be deposited at the end of the month.

Blazing Saddle

Reward points are usually credited to an account on the 15th & 30th of each month, provided the account user has 100+ points pending at the time of the credit date.

If this is not the case, may I suggest getting in touch with the Xbox Rewards team on Twitter @XboxLIVErewards

XBLRewards8

Hello HAWKEYE DEANO,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. For future reference, if you would like to request a scheduled deposit, you
may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Therefore, since your last Credits were placed as pending on April 22nd, you will be a part of the mid-May deposit.

@XboxLiveRewards hi ive had 21,000 credits pending since 7/8 when c