@xboxlivefamily.com problems

Hi QuuartPickle! My name is Ricardo an independent advisor ready to help you with this situation!

It is not possible to change the account that created the family, you would have to create it again, however you can add the accounts you want as organizers

I think the problem is that my xbox account was originally a family account and it will not allow me to remove the xboxlivefamily.com email.

@xboxfamily.com

maybe @xboxlivefamily.com

Hello Middyy,

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

Regards,

Hello Kenneth1000,

We really understand the inconvenience caused and couldn't really imagine how important it is for you to be able to fix this problem as soon as possible. However, we realized that this issue would be handled better by our Reward support team so they can properly verify what is happening to your account and application. They are more equipped with all the tools and resources to get your problem diagnosed.

Here is how to contact Microsoft Rewards support.

• Go to the Microsoft Rewards Dashboard: Microsoft Rewards (bing.com)
  
• Scroll to the bottom of the page and click Rewards Support (bing.com)
  
• Submit a request with your account details and query.
  
• The reward support team will be able to check your account and assist you further.
  

We hope this helps and it's even better to connect with the right support, where you can get dedicated assistance, experts will provide accurate answers to you.

If you have other concerns, you can create a new post here. Create a new question or start a discussion (microsoft.com)

We wish you a good day!



Kind regards,



Moderator

Microsoft Community