XBOX360 offline profile with current Live account

Hi Sara, my name is Jhon, and will be a pleasure help you

Unfortunately, it's not possible to directly link an existing offline Xbox 360 profile to a new or existing Xbox Live account used with a different profile. There are limitations around merging accounts or transferring save data between them.

However, there are still a couple of options you can explore:

Create a New Live Profile for the Offline Profile:

Sign out of your current Live account on the Xbox 360.

Sign in to the offline profile you want to connect to Live.

Go to Settings > Profile > Join Xbox Live.
Create a new Microsoft account (email and password) or use a different existing account not associated with any other Xbox Live profiles.

This will create a new online profile for your old offline profile, but your achievements, save data, and progress won't be transferred.

Transfer Save Data (Limited Compatibility):

This won't link the profiles, but it can salvage some progress.

Check if the game you played offline supports Xbox Live storage.

Certain games allow uploading save data from an offline profile to the cloud if you connect to Live with a new profile.

Once uploaded, you can access the save data from your new online profile.

However, this depends on individual game functionality and might not be available for all games.

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

Afraid not; you can turn an offline profile into an online profile, but you
can't merge an offline profile into an existing online profile.



I would, however, suggest he call an Xbox Live agent about cancelling the subscription on the current LIVE GOLD account and then move the subscription to the offline profile after making that a LIVE profile.
1-800-4MY-XBOX Option
2
is the US/Canadian number.

You cannot merge profiles, Xbox LIVE accounts or subscriptions.

Therefore, the only way is to make the profile with the Gamerscore and achievements earned is to upgrade it to Xbox LIVE Gold.

If you wish to retain the Gamerscore that you previously had on the offline profile, you should cancel the current account, which is not recommended.

Ok, so let me make sure I understand... your son has an offline profile. (Not a LIVE Gold account.) And, you are trying to convert that offline profile to a LIVE Gold account? If this is the case, try following these steps
from your console.



Turn your offline profile into a gamertag

1. Sign in to the profile that you want to convert from an offline profile to a gamertag.
   
2. Go to Settings, then select Profile.
3. Select Join Xbox Live.
4. Enter your first name.
5. Enter your Microsoft account.
6. Enter your Microsoft account password.
7. Verify the information on the screen.
8. Verify the current privacy settings.
9. Review the Terms of Use.

It prevents anyone from logging into your account when you are not around.