xbox zahlung (Mod Translation: xbox payment )

Hello Kevin!

Thank you for bringing this to our attention here on the forums. I understand you're having trouble

purchasing Xbox Live Gold? What error messages or codes do you receive when trying to complete the purchase? Remember you can always manage and maintain your services and subscriptions here:

Microsoft Account Services. And this link might be helpful if it is a pending balance issue:

How to pay a past due balance on an Xbox subscription.

Hope this helps let us know with a reply.

Bedenke, dass wenn Du das Abo erneut aktivierst, dann auch nochmal eine Zahlung für das Abo fällig ist. Die Zahlung jetzt war erstmal "nur" um Deine Schulden zu bezahlen.

[Translation - Remember that if you activate the subscription again, then again a payment for the subscription is due. The payment was now "only" to pay your debts.]

Hello there,

Thank you for coming to the Xbox Forums. I see that you were in the process of paying for Xbox live gold. What exactly can we help you out with?

You can see your billing history here :
https://account.microsoft.com/billing/orders

Please come back and reply with more details about any issues you are experiencing and we will be happy to help you out.

Mir wurden 19.99 vom konto abgezogen aber in meiner kontoeinstellung ist die zahlung noch fällig?! Lol

[Translation - I was deducted 19.99 from the account but in my account attitude, the payment is still due? lol]

Hi Merlen,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad