Xbox X please help!

AntonioHoskins · Aug 24, 2019

Xbox is just recently started malfunctioning. So no games or apps are loading. Keeps giving me the for some reason error code. I've reset the system multiple times. I even did the factory reset (keep games and apps). Now, its worst. Its delayed, cant install
anything, nothing will play, and now I have the black screen. Please help!

:)

XBF Brad A

Hi Antonio,

Thanks for coming to the forums. We understand having issues with your console. We would like you to try an

offline update. If that doesn't work, then we recommend requesting a call from support to set up a repair as Zero mentioned. You can also set one up on

device support site.

Thanks,

Brad

Zero420override

Have you tried to contact Xbox support? They would be your best bet right of the bat, If you have not here is a link
https://support.xbox.com/contact-us

ruger280

factory reset Xbox one x and problem still there. Played on Xbox one s and no problems with any controllers. Taking Xbox one x back and sticking with. Thanks for everyone's help. Please close the thread

EzequielNeves19

Hi Wanda good evening how are you? I'm Ezequiel, you can resize your game screen from game pause menu, go into options and change screen sizing.

Lavenia A.

Hi quickscoper,

Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

We know how important it is to include cleaning devices in your routine. Let me help you on this, we have tips on how to clean your device and it is available on this link Clean and care for your Xbox console and accessories | Xbox Support.

Should you want to let an expert clean your device, we would suggest that you consult or go to the nearest BestBuy service center in your place. Since there are only few Microsoft Stores experience center opens as of the moment. See Find a participating Best Buy Service Center for in-person support in the US - Microsoft Support.

Wishing you all the best!

Kind regards,

Lavenia

Xbox X please help!