Xbox X freezing for 1-2 seconds while gaming online with fast internet

Discus and support Xbox X freezing for 1-2 seconds while gaming online with fast internet in XBoX on Consoles to solve the problem; I have a download speed of 230.33Mbps, upload speed of 48Mbps, 0% packet loss, 35ms latency. 100% wireless strength. And yet when attempting to play... Discussion in 'XBoX on Consoles' started by L0ST Z0MBIE, Jan 3, 2024.

  1. L0ST Z0MBIE
    L0ST Z0MBIE Guest

    Xbox X freezing for 1-2 seconds while gaming online with fast internet


    I have a download speed of 230.33Mbps, upload speed of 48Mbps, 0% packet loss, 35ms latency. 100% wireless strength.

    And yet when attempting to play online games such as call of duty, the finals, or halo, any online game is running perfectly fine but for 1-2 seconds every minute my game freezes completely. I believe I can still walk and interact in game but my screen is frozen.

    I have tried the hard reset of console, power cycle, restart wifi modem, NAT type is open, cleared my mac address. I am at a loss. Gaming with friends is unbearable.

    Is my XBOX X toast? What else can i do? Anybody else had this issue?

    Tyia

    :)
     
    L0ST Z0MBIE, Jan 3, 2024
    #1
  2. L0ST Z0MBIE Win User

    Xbox X freezing for 1-2 seconds while gaming online with fast internet

    Hello i saw this suggested in another post and tried it. Unfortunately no benefit. Thank you :( any other ideas?
  3. Rodrigo Oliver Win User

    Xbox X freezing for 1-2 seconds while gaming online with fast internet

    Are you using a LAN cable or connecting via Wi-Fi?

    Please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect your console to that connection.

    That way we can isolate the issue, by testing another internet connection, using your mobile data plan.
  4. Rodrigo Oliver Win User

    Xbox X freezing for 1-2 seconds while gaming online with fast internet

    Hi L0ST my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    You can try to change your connection DNS.

    Please, follow these steps:

    Go to Profile and System > Settings

    In the Settings menu, select General > Network settings.

    Select the network you're connected to, then select Advanced settings > Manual

    On the DNS field, input these:

    Primary: 8.8.8.8

    Secondary: 8.8.4.4

    Save settings.

    Let me know if it works!
  5. MC NATURE BOY Win User

    Xbox Video - video freezes every few minutes

    I have this problem. Bought LOTR Two Towers on Xbox Video and it always freezes every 15 seconds or so. My internet is really fast and are no issues with any other device or app.
  6. wcsiskid Win User

    Xbox Turning itself off

    I am having this same issue with the Xbox 1 X. Having the issue with the same game tonight but it has also been an issue while playing Borderlands 3. Also no error codes before or after the shut off. Game just freezes for about 10 seconds, party chat can
    still be heard and then shut off.
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Xbox X freezing for 1-2 seconds while gaming online with fast internet

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