Xbox Worker are great

Carpenter,

Logger,

Iron Worker,

Shoe Cobbler,

Construction Worker,

and even an actual Coal Miner that goes along with the theme of the game "Minecraft" would be great.

That sounds like a great idea to suggest keep up the good worker fellow gamers

I'm having the same issue with mine and cant afford I nother its ridiculous it worker great before cod mw

You can refer to the below link for the steps on how to file a complaint

-

support.xbox.com/.../chat-terms-of-use-conduct

yes the name and shame game is frowned on being you are verbally accusing someone without them being able to defend themselves. I do believe that this has happened to you and is becoming more of a problem everyday. some of us more veteran xbox players may
even know who you have just had a run in with. "a known TROLL" we wont say his name. but I do not care for these antics and hope that leading you in the right direction to code of conducting these people will get results.

yes file complaint on these characters by going to recent played players list or by opening their profile by using an old message they may have sent you.

also please private message an official xbox support member with information on this encounter and these gamercards in question. this will help to shine a light on these people being that yes impersonating an employee is very frowned on and telling people
they will ban them and harassing them and their parents is a very serious code of conduct breaker.

to private message please look under a post of the right person and click the little envelope. to find the right person to private message please look around the forums and look for someone with "S" in the bottom right corner of their gamercard goodluck
and remember xbox will never contact you ingame to tell you your banned it is all done by notifications and emails.