Xbox won't update after purchase of new game!!!!

Good afternoon,

Problem:

Here is a description of the issue going on. My son purchased Pay Day 2 via his Xbox console and downloaded the game to his Xbox 360 S 250gb hard drive. The download completed successfully. When trying to load the game a "System Update" is required.
The download will initially start and fill the download line about 3-5% of the way. While maintaining the loading X for system update for about 20-30 seconds an error code message will pop up. The error code being referenced is "40A3-0000-80DO-0200-8007-045D.
As we all know the error code represents that the Xbox cannot communicate with the hard drive.

Error Code #: 40A3-0000-80D0-0200-8007-045D

Troubleshooting:

Here are the troubleshooting procedures that have already been performed.

[table][tr][td]xxxx-xxxx-xxxx-xxxx-8007-000Fxxxx-xxxx-xxxx-xxxx-8007-045Dxxxx-xxxx-xxxx-xxxx-D000-0185[/td][td]A storage device (such as a memory unit or hard drive) was not found during the software update. Follow these steps:

1. Turn off your console.
2. Remove all console storage devices, including any USB flash drives, external hard drives or the internal hard drive on the Xbox 360 E console or Xbox 360 S console.Learn how to remove the hard drive.
3. Add your primary storage device, for example, the hard drive.
4. Turn on the console
5. Try updating the console again.

[/td][/tr][/table]

[table][tr][td]351f-0000-0080-0300-8007-0570[/td][td]You encountered an error with a title update for a game or app. Learn more about game or app title updates.Try the following:

• Make sure you are connected to Xbox Live
• Clear your system cache

[/td][/tr][/table]

Additionally, I have reset the modem. Restored Xbox 360 S, cleared the hard drive of all gaming information including System Cache, and Re-downloaded profiles. I have a Halo 4 edition Xbox and had my son download his profile to my Xbox, Download Pay Day
2, and try the system update on mine. The exact same problem occurs.

System Information:

Modem- Ubee modem from Brighthouse Networks. Acts as a modem/router. 40GB connection down, 20GB up. Lightning Cable connection.

Systems- Xbox 360 S 250GB & Xbox 360 Halo 4 Edition 300GB.

Please do not tell me the issue is with the router. I work in IT and have a lot of experience with routers & modems. I can assure you that the router or connection is not the issue. I've tried Wireless and Hard lined. I am positive the issue is on Xbox side
because there are thousands that are having the exact same issue since the last 360 update. Any positive and helpful information is welcomed to fix this problem. Thank you for your time!

:)

 

Having to reset Xbox one daily

i have to reset my xbox one daily for it to update any purchases or so ads for new games or movies. It also won't show pinned apps until after reset. Also during last reset my purchases on Xbox video would not show. Deleted app as told to do before and reset
console and reinstalled app. Now I am missing all 11 seasons of NCIS that I had purchased.

 

I'm At My Wits End!!!!!!!!!! This All Started Beginning of October when I Downloaded Netflix Update.....

@Irixion, I just tried your suggestion, game disk won't play with HDD removed, just showing black screen. But....I've never had a problem with this Xbox before the Netflix update at the beginning of the month. After the update, Kinect freezes, games won't
play, apps freeze at their start screen. This Xbox is hardly ever used, how could their be any damage? (purchased brand new 2012, paid extra for star wars version, only been used approx. 10-20 times since purchase).

 

Well since you work in the IT field I'm assuming it's safe to get semi-technical. There are several options.

1. You're using aftermarket HDDs that aren't official. If your console didn't come equipped with a HDD and you bought one online--yes, even Amazon--then updates can be problematic. They do not use a standard FAT and the counterfeiters aren't really good
   at emulating whatever the call the new structure (sorry, the name eludes me at the moment). You said 300 GB Halo 4 Edition but stock that's 320... I'm assuming this is a typo so on to number 2.
   
2. There's an IO issue at hand; possibly a defective SATA connection which would require servicing.
   
3. You can manually download the update on your PC and put it on a CD or mass storage device and install it that way. Instructions here: How to Get a New Xbox 360 Update
   
4. The update fouled up and is stuck in the ROM. If you call 1-800-4MY-XBOX they can actually give you a set of commands that can be inputted from the controller that will rollback your console to the last update the system had. All data on the console will
   still be there but it will give you a fresh start as far as the OS is concerned. It's akin to the Windows 8.X "Refresh" ability.
   
5. If this is a "Title Update" (essentially a revision patch) and not a "System Update" you can browse the storage screen to the Pay Day 2 directory and look for "Title Update" and delete that file. The next time you boot the game it will attempt to reacquire
   it. On rare occasions Title Updates get fouled up. It is highly recommended that you clear out the system cache (hit Y over the storage device) and power cycle the console after you delete any "Title Updates."
   

 

Yeah it was a 320gb. I bought it while I was in Afghanistan and haven't played it much so the GB actually eluded me . I'm now in assumption that it is a title update that is causing the issue. However, deleting the title update did not fix the issue. So
on my Xbox I deleted the entire game, since it was downloaded, and reinstalled it and it worked fine. I'm now in the process of doing the same on my son's xbox to see if that fixes the issue. I'll get back to you and let you know.

 

Now it is throwing a different code. 0x80090304, which I've seen before with SQL servers blocking connections to non authenticated users not apart of a specific user group. However, never with live. I'm looking at the DNS to see if they match for authentication
purposes. Ok, so the DNS is fine and it reconnected to live now.

I'm reinstalling the game to see if the issue returns. I reverted the system update already and reinstalled the update. The game should take about an hour to download so I can get back to here upon it's completion and let you know if the issue still arises.
I have also cleared all system cache and deleted all old items from the hard drive to clear up some space. There is currently 189 GB of free space.

Also, another issue is started to come up. When I reverted the system update the system started and when to Xbox Home within less than a minute from power on to home. After the update and subsequently the last 5 restarts, it has taken anywhere from 3-5 minutes
to go from power on to Xbox home. The lag is almost like something you would find with an overload of bandwidth on a system server. I will get back to this thread upon completion of the game download and let you know if it throws more codes.

 

Ah, well yes a damaged digital version of the game can create all types of errors. The 360's FAT has an ~1.97 file size restriction and was created before the big push to digital formats so it's inadequate to the task. Each digital game contains it's own
folder with many chunks of game data and--from personal experience--it seems that a small hiccup during download can muddy the entire process. It'd work better using the BitTorrent protocol or at least some type of verification system in place to validate
the chunks after they've been received but I digress...

Free space doesn't really matter to be honest, the OS runs on a separate partition on the HDD as is it's swap file so speed shouldn't be effected by available storage space.

I'm not sure what that code means on the Xbox... Windows Server yes... Xbox no clue, could be different.

You're probably right with the assumption on the boot-up lag being overloaded bandwidth or spotty connectivity. Simple test would be to turn off the NIC/unplug the CAT5 and see if it boots up right quick. Remember a lot of servers also do maintenance during
overnight hours since less people are on them. Xbox LIVE is a distributed network and your nearest server might just be cycling and it's going to one a greater distance away.