Xbox won't start after recent update.

Hello @JakeMatthews2! I hope you're doing great today!

Here's a solution for the black/ blank screen issues. Please give it a try and let us know how it goes!

You can reset your console using the Xbox Start-up Trouble-shooter. To bring up the Xbox Start-up Trouble-shooter, follow these steps:

1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
   
2. Wait 30 seconds, and then plug the mains lead back in.
   
3. Press and hold the Pair button and the Eject button on the console, and then press the Xbox button on the console.
   
4. Continue holding the Pair and Eject buttons for 10-15 seconds.
   
5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
   
6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.
   

To reset your console from the Xbox Start-up Trouble-shooter, use the D-pad and A button on your controller to select Reset this Xbox. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

Make sure to keep us updated!

I hope this helps you out!

I'm so glad that I was helpful today! If you require any help with any issues, please feel free to come back to the Xbox Forums.

Have a great day and have fun!

Always happy to help

Hi JakeMatthews2! My name is Ricardo an independent advisor ready to help you with this situation!

First, power down your console fully and remove the power and network cables for at least 30 seconds. Plug the power cable back in and follow these steps:

Step 1: Hold down the Eject and Bind buttons on your console.

The Eject button is on the front of the original Xbox One console right next to the disk drive, while the Bind button is on the left side, directly adjacent to the disk drive, with a symbol that looks like “)))” on it. Note that on the Xbox One X and Xbox One S, both buttons are on the front of the console, with the Bind button sitting directly beneath the Xbox button on the right edge. The Xbox One S Digital doesn’t have an Eject button, so the Bind and Xbox buttons will do the trick. Once you are holding both buttons, press the Xbox (power) button on the front of the console.

Step 2: Release the Xbox button, but continue holding the Eject and Bind buttons for 10-15 seconds. Listen for two tones before releasing these buttons. The Xbox Startup Troubleshooter will appear shortly after.

Step 3: Select Reset This Xbox from the settings and proceed with the factory reset.

This worked and I'm back in thank you!

Some songs on xbox music won't play, I recently pinned Bryan Adams anthology to my dashboard and all the songs after no 30 won't play, It just goes to a black screen then goes to the home page. Only started happening after the update.

Any light on this would help