Xbox won't let me play multiplayer

Hi Goofy! My name is Ricardo an independent advisor ready to help you with this situation!

Child's account cant view their privacy settings an adult is required to add him to a Microsoft family here

https://account.microsoft.com/family/

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings

Hello!

I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

Login at this link

https://account.xbox.com/Settings

And in the part of "Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety" set all features related to multiplayer, communication and friendship to "Allow".

Then perform this procedure. All of these steps may take some time to complete.

1. Open Windows PowerShell (Administrator).

2. Copy and paste these commands execute them by pressing Enter, you must do this for each one.

- sfc /scannow

- DISM.exe /Online /Cleanup-image /Scanhealth

- DISM.exe /Online /Cleanup-image /Restorehealth

3. In the Windows browser type "wsreset" and run that app.

This will open the Microsoft Store, wait a few seconds and close it.

Restart the PC, start the game and check if it is possible to access multiplayer.

If it does not work, please identify if the same thing happens with both versions of the game.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

this works! thank you so much!

I am unable to run adminstrator as i do not have admin privledges. I went to check bedrock because you reminded me, and all i get is a black screen. What else can i do?

Perfect, I'm glad I could help you. Have a great day.