Xbox won't factory reset

Discus and support Xbox won't factory reset in XBoX on Consoles to solve the problem; I bought an Xbox 360 2nd hand, and could not remove the old passcode. I contacted Xbox support yesterday and received the Factory reset code. I have... Discussion in 'XBoX on Consoles' started by AnticFiber50946, Dec 29, 2017.

  1. AnticFiber50946
    AnticFiber50946 Guest

    Xbox won't factory reset


    I bought an Xbox 360 2nd hand, and could not remove the old passcode. I contacted Xbox support yesterday and received the Factory reset code.

    I have entered the code, the Xbox restarts and it has not changed anything. Also, I went through and deleted all the users and old game info but it just returns upon restart.

    How do I reset everything and delete past users history?

    :)
     
    AnticFiber50946, Dec 29, 2017
    #1
  2. raigraphixs
    raigraphixs Guest
    raigraphixs, Dec 29, 2017
    #2
  3. Lovingmygames
    Lovingmygames Guest
    Lovingmygames, Dec 29, 2017
    #3
  4. ShaneCrean Win User

    xbox won't open anything

    The xbox won't launch settings so I can't do a factory reset
  5. Puppy Fujo Win User

    Tons of issues

    The next troubleshooting step would be to perform a factory reset choosing to keep your games and apps (so you won't have to download them again). Here's how.

    Reset Xbox to Factory Defaults
  6. AutoFOCUSED.ttv Win User

    Xbox One X won't factory reset

    What do you mean by error by factory default? You mean in the build?
  7. DrabbestLearner Win User

    Xbox One X won't factory reset

    Could be error by factory default, something very annoying
  8. XBF Brad A Win User

    Xbox One S won't factory reset

    Hello Andre,

    Thanks for the updates on what you have tried out for troubleshooting. At this point it would need a repair, if the offline update doesn't work either. You can go to

    device support     to set up a repair yourself and also see if it is in warranty. If it is out of warranty doing online also saves you a little bit of money than setting it up through a support agent. As there is no other resolution for this issue I will go
    ahead and lock this thread.

    Thanks,

    Brad
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Xbox won't factory reset

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