Xbox won't allow controllers to stay connected wirelessly

LogAtch4 · Nov 27, 2021

I've tried multiple wireless controllers but they don't stay connected for more than 3 minutes before disconnecting from the console. I've checked for updates on the controllers but that's not the case and I've tried numerus wireless controllers but it's the same with all of them.

:)

Alan Gross52

Why does every controller i buy eventually develop Drift issues with the thumbsticks , or Produce Double input. I own an Elite1 , Elite 2 , multiple stock controllers and various others and no matter how hard i try to care for my controllers They all Eventually fail me and when they do. Nothing is offered the only solution i have is buy another. Why cant they be repaired ? Why cant i get one replaced Why cant they just work right ?! And why doe it seem like a customer support doesn't care to provide adequate answer to these questions Thank you for your time please FIX controller drift , double input and While your at it consider addressing the issues they have with pairing them its a nightmare to say the least and im pretty sure microsofts engineers know their controllers are Fragile/ prone to fail yet market these products as "ELITE"

Alan Gross52

I too have issues with my controllers and have had zero luck dealing with customer support concerning my issue. I have bought so many controllers and been dissatisfied with every single ones ability to work as advertised Ive owned dozens lf controllers and wanted to reach out to you that you most def are not the only person frustrated with the products performance. I hope you have better luck than i have with your accessory and for what its worth hope you find some comfort knowing a fellow gamer / customer cares about your issue seemingly more than customer support does. And that is pretty sad when you think about it goodluck buddy

LogAtch4

It worked thank you so much!!

Francia J.

Hi LogAtch4, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

It can be corrupted system data on your Xbox console. Kindly reset your console keeping your games and apps then test it out if the same issue will occur.

Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

M3tal Daz3

Check this link for a possible solution:
https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller

Xbox won't allow controllers to stay connected wirelessly