XBox Wireless Headset on PC Can't Use Mic and Output Stereo Audio at the Same Time

Exactchangeonly · Mar 30, 2022

I've seen that other people have had this problem in the past, but can't see if there's been a fix anywhere.

I'm using windows 10, and every time I open Discord or an application starts using the mic the high quality Stereo Audio cuts out.

I can get the audio to work if I switch the output to the terrible sounding hands-free audio.

Is this just the way it works, or is there a way of getting good quality audio out and being able to use the mic at the same time?

I'm using a Bluetooth 5.0 adapter if that helps.

Here is another forum post with this question, but that ends up unresolved.

:)

Exactchangeonly

Perfect clarity. Thanks for your answer Dom.

XBF - Dom

Hello Exactchangeonly,

Thank you for reaching out to us about your issue!

As of writing, the Xbox Wireless Headset is not capable of adequately outputting stereo audio while simultaneously using your microphone via Bluetooth due to technical limitations. In order to use both at the same time, we recommend connecting via USB or the Xbox Wireless Adapter.

Let us know if we were able to provide you with clarity regarding the issue.

Thank you,

XBF Dom

BloodPrince 361

im deaf myself but i use a stereo headset to watch TV. if the game audio is streamed THROUGH the TV and the audio equipment is hooked up to TV itself NOT the Xbox then the headeset should work. only approved devices will link with the Xbox itself like Turtle
Beach headsets etc.

my stereo wireless headset is hooked to TV output and my Xbox is hooked to the TV input. game audio works fine for me

xAl Sah Him

I have Same problem.

I think that this headset dont work on pc like on xbox. I tried to connect it with the xbox wireless adapter and , it works, both are enable to use, stereo and mic, BUT, i have problems when i activate dolby atmos or windows sonic. The sound failed sometimes.

The solutions that i used was, connect the headset in two devices, Bluetooth ,to use stereo with dolby atmos and wireless adapter for mic.

Sorry my english.

DerVaddi

can you check the Headset on a pc or a other device? Maybe the Headset have the issue.

and can you check These three Information/help pages:

https://support.xbox.com/xbox-one/accessories/update-controller-for-stereo-headset-adapter

https://support.xbox.com/xbox-one/controllers/wireless-controller-solution

https://support.xbox.com/xbox-one/console/choosing-speaker-audio-output

try the steps, Maybe it works again after this

XBox Wireless Headset on PC Can't Use Mic and Output Stereo Audio at the Same Time