Xbox Wireless Headset Kaira Pro is not connecting to the wireless adapter but my friend's...

It' not the headset per se but Microsoft's Xbox Wireless technology. I've had the same issue (pulse-like heavy distortion coming and going) since the first day I've started using this wireless protocol a year ago with a Stealth 700x and my Xbox One X. It persisted across the Xbox Wireless Headset (returned) on One X and Windows 10 using the Xbox Wireless Adapter, and later the Razer Kaira Pro. A month ago, a third device got added － Xbox Series X, et voil here is the same old issue again using Stealth 700X and Kaira Pro.

After all I went through, I believe there's only one fix: avoid Xbox Wireless Protocol at all cost.

Now unfortunately, there doesn't seem to be a wireless headset on the market that sounds good, has a decent mic and connects to Xbox and Windows using it's own proprietary protocol (not Xbox Wireless) while being able to add Bluetooth voice and audio to the mix.

I have a set of Razer Kaira Pro Wireless Headsets that works just fine in terms of mic quality

Hi!

First of all, I suggest to check for controller firmware updates:

Update your Xbox Wireless Controller

Furthermore, in order to exclude the wireless adapter, try to connect the controller using a USB cable and check if the issue persists.

Please, let us know

Regards

Thanks for your quick reply. But I do not have the problem to connect a controller, that works. My problem is to connect the Razer Kaira Pro headset via wireless network (not Bluetooth).

Nevertheless, I followed your tip, unfortunately without success.

Regards

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Andreas

If your headset supports wired connection. Are you able to connect them via cable to see if that helps?
Or via Bluetooth with your PC and test.

If you're not able to test that, check if your headset firmware is up to date. Sometimes that helps
Check if this link helps:
https://mysupport.razer.com/app/answers/detail/...

If that's not your model try contacting razer support first before updating your firmware

**This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Sorry to hear you're having trouble with the headset. According to the Turtle Beach page https://www.turtlebeach.com/products/stealth-600-headset-xbox-one?variant=7763423592492 the
headset can be used with compatible Windows 10 PC's and may need an Xbox wireless adapter for Windows.

XBOX WIRELESS

Xbox Wireless provides you with a best-in-class wireless gaming audio experience on Xbox One (and compatible Windows 10** PCs) by letting you connect your headset directly to your Xbox One without an adapter, the same way
your Xbox One wireless controller connects to the console. Xbox Wireless automatically configures the headset’s connection, so just turn-on the headset and start playing. **May require Xbox Wireless Adapter for Windows (not included).