Xbox Wireless Headset doesnt turn on

Hi Daniel,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues Xbox wireless headset. First, please make sure that you disconnect it from other device via bluetooth then forget it from the device. If you’re experiencing audio issues where you can’t hear or others can’t hear you, first check the headset’s volume, balance, and mute settings:

1. The headset volume is controlled by turning the dial on the outside of the right earcup. Be sure the headset volume isn’t turned all the way down.

2. The dial on the outside of the left earcup adjusts the audio balance between game and chat audio. Be sure the dial isn’t rotated completely in one direction, as this will effectively mute either game or chat audio.

3. Be sure your headset mic isn’t muted (when muted, the light at the end of the mic will switch off). The headset’s mute button is located on the back end of the mic attachment, on the bottom of the left earcup.

If none of these settings is causing the audio issue, check the headset settings in the Xbox Accessories app. On Xbox X|S and Xbox One consoles, you can access the Accessories app in the Settings menu: Profile & system > Settings > Devices & connections > Accessories.

Make sure your headset is updated with the latest firmware using the Xbox Accessories app. On Xbox X|S and Xbox One consoles, you can access the Accessories app in the Settings menu: Profile & system > Settings > Devices & connections > Accessories.

Note: The Xbox Wireless Headset needs to be powered on and connected to your console or device in order to update its settings in the Accessories app. Depending on how many accessories are connected to your console or device at the time, you may need to scroll left or right to bring up the headset configuration screen

For additional troubleshooting steps, please see:

https://support.xbox.com/en-US/help/hardware-ne...

Regards,

Alvaro

UPDATE: Ok this is very weird, if my offical 360 wireless headset is on before i turn on the xbox, (the old model) the stuttering happens, if its off it doesnt. Very weird. Also it still only does it only if the harddrive is in, the headset doesnt
effect it if i play with on the 4gb internal. very odd.

Hello, xbox doesnt use usb for headsets only wireless or 3.5mm

On the xbox wireless headsets I would disconnect/unsync from the Xbox after I played by long pressing mute and power until it blinks red, then I could turn off the xbox. This way the console doesnt turn on with the headset until you sync them again with the sync button on the console. Try doing the same on the Razers, there should by a combination of buttons for unsyncing

i have it but i got the xbox 360 wireless headset so it doesnt awayls help