Xbox Wireless headset. Choppy - broken sound

Discus and support Xbox Wireless headset. Choppy - broken sound in XBoX on Consoles to solve the problem; I have the Xbox wireless headset. Recently the sound has been almost robotic / broken / choppy. It's very frustrating. I did a search and most people... Discussion in 'XBoX on Consoles' started by HardyUK, Dec 21, 2021.

  1. HardyUK
    HardyUK Guest

    Xbox Wireless headset. Choppy - broken sound


    I have the Xbox wireless headset. Recently the sound has been almost robotic / broken / choppy. It's very frustrating. I did a search and most people are suggesting it's an issue with the Dongle, which I have. But it also happens on my new Series X so it's not the dongle for me.

    I've done a reset etc.... I've ensured it's up to date on the app.

    Any clues? Is it faulty?

    :)
     
    HardyUK, Dec 21, 2021
    #1
  2. MikePoremba Win User

    Xbox Wireless headset. Choppy - broken sound

    Any resolution on this? I have been having the same issue on my series X as well. Kinda infuriating, and it's out of warranty.
  3. HardyUK Win User

    Xbox Wireless headset. Choppy - broken sound

    I just looked at my Microsoft account and it isn't on my devices. I bought direct from Microsoft so thought it got added automatically?

    Anyway I was a day one customer (pre ordered) so around 16/03
  4. Christopher Revoredo Win User

    Xbox Wireless headset. Choppy - broken sound

    Okay them it seems this is a hardware issue after all
  5. HardyUK Win User

    Xbox Wireless headset. Choppy - broken sound

    Hello

    Thank you for taking the time to reply.

    I've done this, Both suggestions but no different. My concern is that I get the same issue on PC when I use the official Xbox wireless dongle.

    I struggle to see how it's anything other than a faulty headset
  6. HardyUK Win User

    Xbox Wireless headset. Choppy - broken sound

    I meant added them to my Microsoft account. I have now but I don't see how that would help with audio problems?
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Xbox Wireless headset. Choppy - broken sound

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