xbox wireless headset chat dial issues on pc

Yes, you can use the Xbox One wireless headset chat mixer on PC if you have the USB wireless adapter.

To do this, you will need to follow these steps:

1. Connect the USB wireless adapter to your PC.
   
2. Turn on your Xbox One wireless headset and hold down the power button on the headset until it starts flashing. This puts the headset in pairing mode.
   
3. Press the pairing button on the USB wireless adapter until the LED starts flashing.
   
4. Once the LED on the USB wireless adapter stops flashing and stays lit, the headset is paired with your PC.
   
5. Open the Xbox Accessories app on your PC, and click on the "Xbox One Wireless Controller" device.
   
6. From there, you can adjust the chat mixer settings to your liking.
   

Once you have completed these steps, you should be able to use the chat mixer on your Xbox One wireless headset with your PC.

Hi Savannah,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues Xbox wireless headset. First, please make sure that you disconnect it from other device such as your phone or PC. If you’re experiencing audio issues where you can’t hear or others can’t hear you, first check the headset’s volume, balance, and mute settings:

1. The headset volume is controlled by turning the dial on the outside of the right earcup. Be sure the headset volume isn’t turned all the way down.

2. The dial on the outside of the left earcup adjusts the audio balance between game and chat audio. Be sure the dial isn’t rotated completely in one direction, as this will effectively mute either game or chat audio.

3. Be sure your headset mic isn’t muted (when muted, the light at the end of the mic will switch off). The headset’s mute button is located on the back end of the mic attachment, on the bottom of the left earcup.

If none of these settings is causing the audio issue, check the headset settings in the Xbox Accessories app. On Xbox X|S and Xbox One consoles, you can access the Accessories app in the Settings menu: Profile & system > Settings > Devices & connections > Accessories.

Regards,

Alvaro

I see. I recommend ordering a replacement if your headset is still under warranty.

On this link, you can register your device and open a replacement order.

https://account.microsoft.com/devices

I have made sure the console and the headset are both fully updated. I have hard reset both the console and the headset. I have unpaired and repaired the headset and I've tried factory resetting the console but the headphones still stop working properly after a while and I still have to turn them off and on again to work.

Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

How are you, oOJadonOo?

Have you checked if the headset needs updating?

On this link, you have instructions on how to update.

https://support.xbox.com/en-us/help/hardware-ne...

And maybe resetting the console can help resolve that.

Reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required. Do not reset without having your account email and password

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console