Xbox wireless headphones cannot hear other players talking while gaming

Hello AI D, thank you for reaching out to us. I'd be happy to assist you with your issue.
please answer the following questions to help me assist you better,

1.what is the model of your console?
2.was your headset functioning normally before, or is this your first time using it?
3.is your account a child or an adult account?
4. what is your NAT type?

however, I see that you've already taken some troubleshooting steps, but let's go through some additional ones.

1.Check Party and Game Chat Settings: Ensure that the party chat and game chat settings are correctly configured on your Xbox console. Sometimes, the chat audio settings can be adjusted independently, and it's possible that the balance is set in a way that prevents you from hearing other players.

2.Check Headset Connection: Verify that your headset is properly connected to your Xbox console. If you're using a wireless connection, ensure that the headset is paired with the console and that the connection is stable. If you're using a wired connection, make sure the cable is securely plugged in.

3.Update Headset Firmware: Check if there are any firmware updates available for your Xbox wireless headset. You can usually update the firmware through the Xbox Accessories app on your console.

4.Test with Another Headset: If possible, try using a different headset or headphones with your Xbox console to see if the issue persists. This can help determine if the problem is with the headset itself or with the console's settings.

5.Adjust Chat Mixer Settings: On your Xbox console, navigate to Settings > Volume & audio output > Chat mixer. Try adjusting the chat mixer settings to prioritize game or party audio over other audio sources.

6.Restart Console and Headset: Sometimes, simply restarting your Xbox console and headset can resolve temporary issues. Turn off both devices, wait for a few minutes, and then turn them back on.

7.Check for Console Updates: Make sure that your Xbox console is running the latest system software. Go to Settings > System > Updates to check for and install any available updates.

I will be waiting for your updates to assist you further.
Best regards,
Adam.

Hi I've tried these but none are working. It says im in the party and talking but the other players who are on xbox one cannot hear me and i cannot hear them either. In my party it says they are not even talking.

I assume they all are in party, as he is in a group. Xbox friend can talk to PS4 friend and Xbox son can talk to PS4 friend. But in the same game Xbox friend cannot talk to Xbox son. Leaving PS4 friend to relay each of the XBoxs to each other.

I have the same problem on CoD MW and I have my the other Xbox player as an Xbox friend and in game friend but cannot hear each other.

If you set up a private group of course you can only hear the party chat. In some games it's possible to use gaming tools to talk to other players, otherwise you would not understand anything on headphones. On SoT (for example), with the megaphone, you
can speak outside the party chat.

Hallå:

Unfortunately (at the moment) you cannot pair wireless headphones with the Xbox.