xbox wireless adapter disconnecting

Gabriel can you try disconnecting the wireless adapter and open the app?
If that works, connect the wireless adapter with the app opened.

By the way, is this wireless adapter the Xbox Wireless adapter? Or is a Bluetooth adapter?

Hi l Caarl l,

That wireless adapter you're thinking of can be found here:
support.xbox.com/.../xbox-wireless-adapter-for-windows-setup This accessory is specifically for the PC.

If you're seeing issues with your controller disconnecting, I know that can be a bummer. There's a great guide for getting that under control here:

http://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-disconnects

Good luck!

-

Need more info...

Connection type: wired / wireless

XBOX 360 wireless adapter type: internal wireless / external wireless / internal wired

If it is a wired connection you are not going to be able to disconnect from it without disconnecting the ethernet cable from the back of your Xbox.

My friend came over and he has a new Xbox.. the one with the wireless installed.. it didn't get disconnected at all, I have one of those wireless adapters with the two antennas.. I used to have the white one with only 1 antenna and never got disconnected,
but since I switched, I'm always getting disconnected and he never was disconnected.. I think Xbox is trying to make people switch to their new Xboxes by making faulty adapters..

yes it is, my connection is fine and all that but for some reason my xbox will recognize my wireless adapter for only a short amount of time, and then i get disconnected because my xbox says i need to plug in my wireless adapter even though it is plugged
in, and when i take out my adapter and put it back in again i can connect to xbox live but then again i get disconnected only a few minutes later, what is going on, no solution is working