Xbox Windows 10 background recording/record the last 30 seconds feature

BenjaminRivera1 · Mar 4, 2019

Hello Everyone.

I am having trouble with the Xbox Window 10 background recording (the feature that allows you to record things that happened 30 seconds ago).

The problem is that when select the "record that" button, it says that the video was recorded as it should. However, when I go to the capture folder the video is just a picture with audio from game I told Xbox to record (usually 30 seconds long because that's
the amount of time I have it set on). In other words, the audio was the only thing from the clip that was captured and it just shows a picture instead of the video of the game play. It usually shows the picture of a previous game (like in the screenshot provided)
or a picture of the loading screen.

Does anyone know how to fix this?

Thanks in advance.

:)

BenjaminRivera1

Hello

Thanks for the quick response. However, I am not seeing anything in that article that addresses my problem. Could you help me out?

Thanks

XBF Javier R

Hey again!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you and have a great day!

XBF Javier R

Hello Benjamin,

We understand that you're experiencing an issue concerning the inability for the Game DVR to capture both video and sound for gameplay on your PC.

Our recommendation here, please attempt to follow our troubleshoot Game Bar on Windows 10 support article
as it contains direct steps to this issue exactly.

Try following this and let us know if this works.

Best wishes!

tohellnbak

OK back OT.. There may be a recording featured buried somewhere in the menus.... but what fun would that do watching numerous clips of non K users..by the time the awesomeness happened and they navigate to a record feature, they will have missed 10 seconds
of the 30 seconds allowed with the last few second of us watching commands on screen to stop the recording

tohellnbak

ICE Snap Game DVR >End Clip >Select time >Save

The Xbox record that feature only records the last 30 seconds

Xbox Windows 10 background recording/record the last 30 seconds feature