Xbox Window app (XboxPcApp.exe) UI unresponsive and high cpu usage

Discus and support Xbox Window app (XboxPcApp.exe) UI unresponsive and high cpu usage in XBoX Games and Apps to solve the problem; The Xbox Window app was working fine until it updated to the latest version. Now when it opens, the UI starts to load and then freezes (becomes... Discussion in 'XBoX Games and Apps' started by Mike_450, Jul 20, 2021.

  1. Mike_450
    Mike_450 Guest

    Xbox Window app (XboxPcApp.exe) UI unresponsive and high cpu usage


    The Xbox Window app was working fine until it updated to the latest version. Now when it opens, the UI starts to load and then freezes (becomes unresponsive, cant click on anything). The XboxPcApp.exe will spike the CPU and just stay that way until I kill it.

    So far I've repaired/reset/reinstalled the xbox app and reinstalled gaming services. What else can I try?

    :)
     
    Mike_450, Jul 20, 2021
    #1
  2. XBF Mohammed C Win User

    Xbox Window app (XboxPcApp.exe) UI unresponsive and high cpu usage

    I would strongly suggest trying the troubleshooting steps below:

    1. Open the Windows Store on your PC and click on the three horizontal dots in the top right corner.
    2. Here, click on Downloads and updates.
    3. On the next page that opens, click on the Get updates option.
    If the issue persists, try to clear the Microsoft Store cache

    1. Press Windows Key + R to launch Run.
    2. Enter wsreset.exe and hit Enter.
    3. Once the reset process finished, restart your PC and then check if the Windows Store App works as it should.
    The Xbox App depends on the Microsoft store App to run properly. So, if there is something wrong with the Store app, you will face problems with the Xbox app too.

    In this case, resetting the Store cache can fix the problem, so make sure you do that by following the steps above.

    If the issue persists, try to use the Windows Store Apps troubleshooter built into the Settings app:

    1. Open the Settings app (keyboard shortcut Win + I) on your PC.
    2. Go to the Update & Security section.
    3. From the left pane, click on Troubleshoot to get a list of all the available troubleshooters.
    4. Here, locate and click on the Windows Store Apps option.
    5. Click on the Run the troubleshooter button that is revealed to start the troubleshooting process.
  3. GajoTNT Win User

    Xbox Wireless Headset Distorted Sound

    Not using any sound enhancing thing.

    Waiting on my 5800x to check if it's because of sometimes high CPU usage. Because I usually get distortion when CPU usage is high on Halo.

    And maybe it's just coincidence.
  4. Schief Win User

    Windows 10 XBOX app issues SVCHOST.exe high cpu usage

    Just a note that the latest Xbox app release, version 11.13.6008.00000, has a fix in it to address a service host CPU issue. Please make sure you have this version installed as well. Thx
  5. polk0vnika2 Win User

    Windows 10 XBOX app issues SVCHOST.exe high cpu usage

    @RitzyBiscuit7

    For me it works, thanks.
  6. Bestlano Win User

    Windows 10 XBOX app issues SVCHOST.exe high cpu usage

    hi Lizard, What version of the app are you using? Are you also experiencing the same issue with Xbox App (Beta)? You can DL the app located here: www.microsoft.com/.../9NBLGGH1J27H
    or go to the Store app, search for “Xbox beta” and it will show up as a search result. IF you are able to repro this with the beta version, please go ahead and report this issue by using the "report a problem" in the beta app. I will also report this to the
    developers in our reports. Let us know how things turn out.

    Thanks for reporting,

    Best
Thema:

Xbox Window app (XboxPcApp.exe) UI unresponsive and high cpu usage

Loading...
  1. Xbox Window app (XboxPcApp.exe) UI unresponsive and high cpu usage - Similar Threads - Window app XboxPcApp

  2. April 10, 2026 - PC Gaming Preview - Xbox PC App [2604.1001.6.0] & Game Bar for Windows...

    in XboX Insiders
    April 10, 2026 - PC Gaming Preview - Xbox PC App [2604.1001.6.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 10, 2026 -...
  3. April 6, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.42.0] & Game Bar for Windows...

    in XboX Insiders
    April 6, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.42.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 6, 2026 -...
  4. April 3, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.41.0] & Game Bar for Windows...

    in XboX Insiders
    April 3, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.41.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 3, 2026 -...
  5. April 1, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.38.0] & Game Bar for Windows...

    in XboX Insiders
    April 1, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.38.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 1, 2026 -...
  6. March 30, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.35.0] & Game Bar for Windows...

    in XboX Insiders
    March 30, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.35.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: March 30, 2026 -...
  7. Windows 11 xbox app preview won't install games says to join ultimate

    in XboX Insiders
    Windows 11 xbox app preview won't install games says to join ultimate: I am already a gamepass ultimate subscriber but the xbox app will not let me install any gamepass games today. At first the app reporting errors in connecting to try again. I tried on different...
  8. February 12, 2026 - PC Gaming Preview - Xbox PC App [2602.1001.2.0] & Game Bar for Windows...

    in XboX Insiders
    February 12, 2026 - PC Gaming Preview - Xbox PC App [2602.1001.2.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: February 12, 2026...
  9. February 9, 2026 - PC Gaming Preview - Xbox PC App [2602.1000.76.0] & Game Bar for Windows...

    in XboX Insiders
    February 9, 2026 - PC Gaming Preview - Xbox PC App [2602.1000.76.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: February 9, 2026...
  10. February 6, 2026 - PC Gaming Preview - Xbox PC App [2602.1000.75.0] & Game Bar for Windows...

    in XboX Insiders
    February 6, 2026 - PC Gaming Preview - Xbox PC App [2602.1000.75.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: February 6, 2026...