xbox will not stream movie from the movie&tv app.

Your console have some Free Space and the NAT from your Network it is all Open?

Hello William,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to view a movie purchased from within the Microsoft store.

Our suggestion here, please attempt to follow the steps provided by our
troubleshoot Movies & TV on Xbox One support article.

Try this for us and then let us know if this helped.

Best wishes!

Sounds like a problem with the app maybe leave them a bug report

Digital movies purchased form the Microsoft store are only streamed to your console, there is no download option so you require a connection to view them.

On a Windows 10 PC you can use the Movies and TV app to download them for offline viewing.

For more information, see Microsoft Store: Movies & TV and Movies Anywhere.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi again. I wish you could explain to me how to do this. My TV displays our cable on HDMI1. We have our Google Chromecast device connected to HDMI2. When we want to stream content from our phones or laptops, we switch the TV to HDMI2, and the streaming apps connect automatically. When I try to stream this Microsoft movie (Sorcerer, 1977) to the Chromecast on HDMI2, it says it can't connect. Likewise, just trying to cast it to the TV via HDMI1 does not connect, either. The only other ports available are InputAV1 and InputComponent, neither of which have a device connected, but the movie will not connect or cast to either of those. Please help me to be able to cast this movie from my Surface laptop to my Chromecast (in HDMI2 port on Samsung Smart TV). Also, is there any way I can access the movie on my Samsung S21 smart phone?