Xbox website won't let me change my gamertag even though it says it is available and I have...

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Microsoft Moderator

Hello KingKergi,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox Support:

"If you receive a message that says a gamertag is unavailable, this means that you’ll need to try another. The gamertag that you’re trying to create is either inappropriate for the Xbox service or can’t be used at this time."

I apologize but we can only manage our Gamertag on our end. For your reference, you can check this link: https://support.xbox.com/en-US/help/account-pro...

There's hope for the future, though. When a Gamertag is changed, the old one doesn't immediately become available.

If I change my gamertag today from "" to "I Am " it won't let anybody else change their tag to "" for some time.

I remember a year or so ago Major Nelson announced that many of the previously unavailable Gamertags would become available again. It's possible that if the gamertag you want was previously in use, but isn't anymore, it could become available again in the
future.

Could tech support or someone at Xbox change it? I want to download the division beta but it won't let me even though my parents authorized it on my xbox