Xbox warranty details incorrect - how to fix?!

Discus and support Xbox warranty details incorrect - how to fix?! in XBoX on Windows to solve the problem; I have registered two new Xbox consoles today and both have a warranty end date of 24th July 2024. It should be December 2024. What can I do to fix... Discussion in 'XBoX on Windows' started by EwanJohnstone, Dec 31, 2023.

  1. EwanJohnstone
    EwanJohnstone Guest

    Xbox warranty details incorrect - how to fix?!


    I have registered two new Xbox consoles today and both have a warranty end date of 24th July 2024. It should be December 2024. What can I do to fix this? I’ve tried going through the ‘contact us’ page but it won’t let me call, chat or email. It just says to post here…this is super frustrating and I’d appreciate any advice.

    Thanks

    :)
     
    EwanJohnstone, Dec 31, 2023
    #1
  2. The_Last_DJ Win User

    Xbox warranty details incorrect - how to fix?!

    Hello EwanJohnstone! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear the console warranty is wrong. You can get it updated by the following:

    Go to https://account.microsoft.com/devices and locate your device.

    Select Info & support and, if necessary, select Register to register the device and see coverage details.

    On the row for Warranty claims, select Learn more.

    Select submit a request.

    Provide information on the Warranty Support request form and select Submit.

    Source: https://support.microsoft.com/windows/ceca7e91-3a88-e2dc-7a21-b8c54b5429df
  3. Lukel668 Win User

    Xbox warranty information incorrect

    This is all fixed now. Spoke to a very helpful agent and it is all resolved. Very much appreciated..
  4. Miss Portia Win User

    Skinit Xbox 360 Warranty

    We do not recommend skins for your console, as incorrect application or incorrect design may void your warranty.
  5. MaskedG Win User

    Incorrect warranty information

    I bought it directly from Microsoft also it is a battery pack for a series controller.

    Thank you for responding
  6. JosefLBohorquez Win User

    Incorrect warranty information

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Maskedg

    Please answer the following questions to assist you properly :
    What happens exactly when you try to register the serial? Are you receiving an error message?

    Where did you purchased the accessory? Directly from xbox.com? Or from a third party sel What
    Are you trying to register the controller from here, right?
    https://account.microsoft.com/devices?refd=acco...

    PS: Don't share your email or the controller serial number. Here in the forums no one can access / modify account details or similar due to privacy and security reasons
Thema:

Xbox warranty details incorrect - how to fix?!

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