Xbox wants me to create a new account even though I have one

Discus and support Xbox wants me to create a new account even though I have one in XBoX Accessibility to solve the problem; I tried signing in to my Xbox account this morning, and for some reason it keeps acting like I don't have an account but I can sign in to Minecraft and... Discussion in 'XBoX Accessibility' started by shortymans, Aug 19, 2023.

  1. shortymans
    shortymans Guest

    Xbox wants me to create a new account even though I have one


    I tried signing in to my Xbox account this morning, and for some reason it keeps acting like I don't have an account but I can sign in to Minecraft and Xbox app normaly. I am scared that if I make a new account I will loose the other one.

    :)
     
    shortymans, Aug 19, 2023
    #1
  2. shortymans Win User

    Xbox wants me to create a new account even though I have one

    Unfortunately it didn't work. I tried to turn it off for longer than 5 minutes and this didn't work too.
  3. EzequielNeves19 Win User

    Xbox wants me to create a new account even though I have one

    Hello Shortymans how are you?

    My name is Ezequiel I'm an Independent Consultant.

    It really is a very strange error, you can't log in with your Xbox account, I suggest you turn your router off for 5 minutes and turn it back on and see if you can log in.
  4. Christopher Revoredo Win User

    Xbox wants me to make a new account even though I have one?

    Hi there welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Is this issue happening on the Xbox app? If so, I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

    https://www.techadvisor.com/how-to/windows/remo...

    NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.
  5. Jason Rocks Win User

    why did I lose all of my Fortnite data because I deleted my local save data/file even though it was supposed to save to the cloud?

    It didn’t work, and when I tried to find my epic games account. Which I used the sign in with google and Xbox buttons on the epic games website. It tried to make me create a new epic games account even though I had one for my old account
  6. LorenzoD'Alessandro2 Win User

    false billing/gift cards

    So if I understand you correctly even though I have a Microsoft account that works and is associated to this problem I would need to creat a new one just to get some kind of answer??
Thema:

Xbox wants me to create a new account even though I have one

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