xbox video messages

keithsteffeck · Sep 7, 2019

When I send game clips that are saved on my xbox live the recipient is unable to see the clip. It says "We cant find the item you're looking for. try again in a while. if you still cant find I, it may have been deleted." I also get that message when I
receive a game clip. Any solutions?

:)

Exodus Scalpel

Try performing a hard reset. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

M3tal Daz3

Check this link for a possible solution: https://support.xbox.com/en-US/games/troubleshooting/troubleshoot-recording-game-clips

darkist1

Is there any chance the clip has expired or hasn't completed the upload process to the xbox live service? does it happen to every video or only on occasions.

nirvanaguy15

i talked to a support person they said there is some system maintenance going on

Nathan Roberts (Sunk

Hey there,

What error message, error code, are you getting on Xbox Video?

Is this happening with every video you are watching, or certain content?

Regards,

xbox video messages