Xbox Viasat Internet Issues

Discus and support Xbox Viasat Internet Issues in XboX Networking Hardware to solve the problem; Xbox Viasat Internet Issues The last few months I have had trouble with my internet connection on my Xbox One X and my Viasat satellite internet (not... Discussion in 'XboX Networking Hardware' started by Alazam-2FECBCF3-9C3D-4808, Aug 9, 2020.

  1. Xbox Viasat Internet Issues


    Xbox Viasat Internet Issues
    The last few months I have had trouble with my internet connection on my Xbox One X and my Viasat satellite internet (not for online gaming, used only for downloading, I know about latency). My Xbox One X will work fine when connected to a different internet.
    My Viasat works fine on every other device in my home (PCs, phones, tablets, PS4, Switch, etc). So individually both the Xbox One X works and the Viasat internet works. However, they are not working together. This all started a few months ago. It was working
    fine before then and nothing on my end has changed. It has to be something with Xbox Live that changed. It will connect, but when I test the speed the download speeds show between 0-1 mbps. All of my other devices connect at 12-15 mbps, sometimes more. The
    Xbox is the only device that has this problem. Also, when I connect my Xbox to my phone's hotspot it connects at good speeds like it should. I need help from someone in Xbox Live engineering to help figure out what is going on. Before anyone asks I have already
    tried every troubleshooting method possible (I actually have a degree in Computer Network Systems).

    :)
     
    Alazam-2FECBCF3-9C3D-4808, Aug 9, 2020
    #1
  2. GiantMilesDavis Win User

    Viasat Viasat SurfBeam: Exede internet unable to join Match making!

    I am having the same problem with Destiny. I read that the high ping we have makes it look like we are falsifying our data (cheating) so we get sent to a stand alone server.
  3. DIPDIP0TAT0CH1P Win User

    Viasat: Xbox one power issue

    Have you checked to see if it is over heating, the vents are not blocked up with dust, etc. Over heating could cause the Xbox to shut down.
  4. Ackis Win User

    Viasat SurfBeam: MAC address

    Viasat SurfBeam (Modem): MAC address
    Could you give me more details about your problem?
  5. XBF Steven R Win User

    Viasat SurfBeam: Match making

    Hey there chazmares,

    Thanks for reaching out to the Forums for advice on how to hopefully get matchmaking properly. I can definitely see how dealing with this issue could hinder anyone's gaming experience. If the steps previously provided have yet to work, I suggest going to Settings>
    Devices and Streaming> Blu-ray> persistent storage
    and clearing that three times. Once that has been done, go to
    Settings> General> Network Settings> Advanced Settings> Alternate MAC address, clearing that and letting your console restart.

    When you get the chance, give that a try and let us know if that helped at all.

    Thanks for reading!
  6. Chyrola Cuello Win User

    Viasat SurfBeam: MAC address

    Could you give me more details about your problem?
Thema:

Xbox Viasat Internet Issues

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