Xbox update help

Discus and support Xbox update help in XBoX on Consoles to solve the problem; Hello. I need some help. I'm attempting to fix an Xbox one for a friend, they said that it stoped working and won't open or update anything. After a... Discussion in 'XBoX on Consoles' started by Lisa Becken, Apr 7, 2024.

  1. Lisa Becken
    Lisa Becken Guest

    Xbox update help


    Hello. I need some help. I'm attempting to fix an Xbox one for a friend, they said that it stoped working and won't open or update anything. After a bit of experimenting with it for while, I noticed when I connect it to wifi, the whole Xbox freezes for a while. After a few seconds it goes to a page that says "There was a problem with the update". And won't do anything. (Keep in mind she's had the thing collecting dust for a while now). Went to system info, and it says that the last update was 1/4/2023, but failed to update, not sure how old the thing is. But it's been a while, would really appreciate some help.

    :)
     
    Lisa Becken, Apr 7, 2024
    #1
  2. Ahmed Tumia Win User

    Help Xbox not updating!

    i did it but it still wont work its just a blank bar not loading anything and when ever the xbox loads up i get the error code 80151907
  3. Gerardo CG Win User

    Xbox update help

    Hi there Lisa, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    If your friend is unable to update her Xbox console due to the issue you mentioned, then I recommend that you tell her to try to perform an offline update using a USB drive, following the detailed instructions provided in the following link:

    https://support.xbox.com/help/hardware-network/console/offline-system-update

    I hope this helps, and if you have further questions, please let me know.

    Kind regards,
    Gerardo.
  4. EggsBoxJuan Win User

    Help Xbox not updating!

    Could you try removing the mains power from your modem/router for about 2 minutes, power back up and then try updating.
  5. EggsBoxJuan Win User

    Help Xbox not updating!

    Hi, will the console still reach the dashboard?

    -

    If so go to settings/ system/ storage, highlight your storage device and press the following buttons in sequence on the controller LB,RB,X,LB,RB,X select yes on the next screen, the console will restart and update again.
  6. Willow99(2) Win User

    Update

Thema:

Xbox update help

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