Xbox update frozen and does not install

When I factory restored my xbox I didn't even have to install the update so I think it was actually installed but frozen for some reason

Hi xbf crystal

my controller is not recognized by windows. I have everything updated, and the bug fixer does not give me any solution. If I go into configuration -> devices -> controller-> controller properties tells me that it is an xbox controller, but the controller
does not recognize it properly because does not respond and the xbox accessories application does not recognize it either. In configuration -> devices appears as a ''controller'' but without being well installed as it is impossible to use.

In conclusion, my pc knows that I connect to the usb an xbox one controller but does not have the driver or the proper update to use it and my xbox tries to update every time I connect to the console but is frozen at 0% or 100% of the update, never ends.

Thank you for your help!

The install screen stuck at 0% seems to be caused by the game downloading a mandatory update BEFORE even starting its installation. There's no indication that it's doing this, or how much longer it will take, so people reasonably assume their console is
frozen.

This steps work for me

1. Remove the disc from your console.
2. Press the Xbox button to open the guide.
3. Select System > Settings > System > and then Storage.
4. Select Clear local saved games.
   
   Note Selecting this option will not delete any games or progress you have saved in the Xbox Live cloud. It will only clear data you have saved locally.
5. Select Yes to confirm.
6. Once your console restarts, try installing the game again.

If this solution doesn’t work, try the next solution

Hey Victor,

Check out this
link with some info on how to troubleshoot our issue! For further assistance contact

Xbox Support!

Best,

Nozzle